Re: Complaint # [redacted] We took a call from this client regarding a notice he received and prepared a memo to file regarding the notice and the conversation We bill for all activity by starting a timer at the beginning of the call and stopping the timer when the call and subsequent memo to file are completed This transaction too of an hour (42minutes) The billing rate for the partner he spoke with was $an hour and the bill came to $ However he was given a courtesy discount and only billed $
Re: Complaint # [redacted] We took a call from this client regarding a notice he received and prepared a memo to file regarding the notice and the conversation We bill for all activity by starting a timer at the beginning of the call and stopping the timer when the call and subsequent memo to file are completed This transaction too of an hour (42minutes) The billing rate for the partner he spoke with was $an hour and the bill came to $ However he was given a courtesy discount and only billed $