United Credit Solutions

I worked with [redacted] during the enrollment process and I was very pleased with how helpful and patient he was when answering all my questions He did an excellent job!

Dear Sir/Madam, Thank you for your letter of April *** On behalf of United Credit Solutions, Inc(UCS) I am responding to same UCS has thoroughly investigated complaint # [redacted] UCS would firstly like to apologize to [redacted] for these series of unfortunate events UCS has never experienced a situation like this and has done everything in its power to address and correct the misconduct of [redacted] [redacted] was suspended without pay for one week after this event and he is currently on a probationary period that will last until 7/*/ Any violations will result in immediate and final termination UCS has deleted [redacted] ***'s summary information and added him to the UCS DO-NOT-CALL list UCS would also like to assure [redacted] that it has only summary information stating his address and phone number, similar to the white pages, and has no access to any of his confidential or personal information In an effort to respect [redacted] ***'s wishes not to be contacted, UCS management has not reached out to [redacted] via telephone with a verbal apology Please accept this response as a formal apology from UCS UCS remains committed to resolving this complaint, and hopes that [redacted] will accept the sincerest apologies of UCS Thank you for your time [redacted] *** [redacted]

Dear Sir/Madam, It is my pleasure to inform you that we have reached a resolution with the consumer regarding this complaint [redacted] will be remaining in the UCS program It is my understanding from [redacted] ***'s correspondence with the client that this compliant is now resolved and should be closed Thank you [redacted]

SCAM aimed at people with student loansPrepaid postage from Sacramento, CA despite the return address of Pennsylvania AveNW #Misleading envelope made to look like something from IRS, threatening fines if damaged, and fake voucher that looks like a payroll check insideNo mention of who the actual sender is, no reference to company, just a phone number 888-214-Voucher signed by Steven ASmitheClaims to have four Student Loan Assistance Program (SLAP) plans with a deadline to enrollPromises to reduce student debt by $21,if you pay the unnamed sender $42,

I had a great experience with [redacted] He explained the process clearly and precisely and was patient with my questions, very friendly and thoughtful He was efficient in delivering the information in an orderly manner I would not hesitate to recommend anyone to UCS UCS is fortunate to have [redacted] with his ability and character to represent them

I was very pleased with the knowledge I received regarding my credit, n I feel really safe working with Mr [redacted]

Dear Friends Reading UCSs Customer Review, Diego V was the first contact I had with UCSHe was caring, listened well, and shared his own life experiences w/meI was finally dealing with someone who actually caredI have had many offers from different companies to reconcile my debts, but NO ONE took the time to talk to me and gain my trustDiego gets stars out of 5! Next on the list of exceptional employees, came Jan T! Read her own review next if you are still skeptical about dealing with UCS

Great service from [redacted] & [redacted]

I have had a great nothing but a great experience with [redacted] and [redacted] during this process I am looking forward to continuing this relationship They have come up with a great solution to assist with getting my debt in order Thank you again for the great communication and look forward to further communication

we have nothing but great reviewsIn dealing with [redacted] and [redacted] They were very helpful in helping us through every step in the process

VERY HELPFULTHANK YOU

I worked diligently to try to reduce a high interest rate card that I had faithfully paid for a few years with no luck UCS was able to reduce the rate from 29.99% to 6.99% They were great to work with

Started services in June and communication of services changes frequentlyObtained services for legal help and was told they could not help me after taking my moneyI have requested reimbursement

Excellence service from the team ( [redacted] )Each one was very thoughtful and explained in detail the processI have been recommending friends and co-workers to the program

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] & [redacted]

Dear Sir/Madam, This correspondence is to inform you that UCS has reconciled the complaint with [redacted] UCS has been in consistent contact with the consumer and is actively negotiating the settlement of his accounts He has been provided with documentation for the accounts settled thus far and is being kept up to date on the progress of UCS negotiations on his remaining accounts Please contact me directly with further questionsThank you for your time [redacted]

We initially spoke to [redacted] and [redacted] on January 21" and they enrolled Into a creditcounselling program, which would lower the rates on their credit cardsOver the next month we had todelay the start of the program due to her daughter being sick with monoOn April 2"cl [redacted] decidedto move forward and she faxed ail the necessary paperwork [redacted] and [redacted] ultimately decided tomove forward with a Debt Settlement program, which made more sense to them, because of theirfinancial situation.Left message for client on 4/3/Called to go over the Welcome Package on 4/13/15, but unable to leave message Spoke to [redacted] on 4/14/Left message for client on 4/28/Complaint filed on 4/30/lS Left message on 4/30/Spoke to [redacted] on 5/8/Spoke to [redacted] on 5/14/Reached Settlement on clients [redacted] account 40% on 6/10/Spoke to client on 6/10/As you can see we have been in communication with the client even after the Revdex.com complaint obtaining agreat settlement as wellWe always strive for the best client experience and pay the utmost attentionto client communication Client desired resolution is a refund and we will mail a check back to the clientTotal refund will be-

The process was quick painless, I am glad to get good help from friendly and positive people

[redacted] and [redacted] at United Credit Solutions are providing extraordinary service!!!! They are compassionate, recognize the needs of their clients and make clients feel so very comfortable even during troubling times The services offered by UCS are one-of-a-kind and they have solutions to every dilemma

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]