Complaint: [redacted] I am rejecting this response because: MrJames C [redacted] is only looking out for himself, what about the other party involved did he even think about us having tight funds after spending thousands of dollars for our wedding and not even having it in our budget being overcharged and waiting over months and counting for our money back MrJames C [redacted] took minutes to overcharge my account he didn't have to wait for installments and excuses to receive his money If this was a credit card bill or utility bill and they had to wait This long the credit card would've sent the bill to collections and the utility company would've turned off services MrJames C [redacted] didn't even have empathy when he did this all he said is quote " my bad" and didn't even try to pay back the mistake he made MrJames C [redacted] is not a man of his word all he likes to give is excuses for his mistake I hope I can get the word out to as much people I can so they don't need to go through what I am having to go through I've been waiting for this check from December 22, and first I got wrote the wrong address, second returned check no funds and let's see if he got it correct the third time correct let's see what and when I receive this check which he claims he sent it out on Monday January 25, Worst customer service I've encountered Still waiting for payment Ronnie Arakaki
Complaint: [redacted] I am rejecting this response because: James C [redacted] is not a man of his word right here in his document he says he sent out payment on 12-22-today is 1-3-and I haven't received the $payment yet this would be the third check that I need to ask where he sent it to, we live on the same island it doesn't take days for delivery Now he likes to talk about an emergency he had his IG (Instagram) shows otherwise it shows he went out of town for a wedding Everyone has hard times and fall sometimes short from paycheck to paycheck well what about me when he just withdrew the money that I'm still waiting for Did he think about if I had any overdraft fees because of the $withdrawal that I didn't budget for to be taken out of my account I bet not This is how bad it looks I'm here waiting for over months for my money and all over Instagram he having nice fancy dinners going out to concerts Etc I wouldn't be upset if he kept his word But when someone can overcharge you in minutes but you have to wait for over months to get it back then something is terribly wrong with this picture especially when the person is the president of the company, now would you run your company like that I don't think that is the greatest customer service James says he sent me his top MC and DJ I didn't hire that person I hired James C [redacted] not a substitute When you do business with a certain company you expect that company to show up not send someone else, if you do send a substitute at least have the respect to call and say you sending someone else and at least forward the program to the sub so the wedding could've gone smoother I would like a full refund for the services I didn't get The DJ did not play till 10:at 10:he was playing last song I had to beg him to stay longer he said a few more minutes then shut it down and went home The invoice does not say anything about a credit card fee it only says $total I paid $and presently I received only $ I don't want any free DJ service because he couldn't even keep his word when I paid for his services what makes me think he is going to keep his word and DJ for free How much longer is this going on I just want my refund for services I didn't receive plus my overcharge fees total $this has gone long enough I would like this issue to be resolved as soon as possible Sincerely, [redacted]
Received the check on Saturday 1/29/Deposited check on Saturday, I just checked my online banking and so far the check is good still I am waiting for deposit refund $and check fees $total $
Complaint: [redacted]
I am rejecting this response because: James C[redacted] is not a man of his word right here in his document he says he sent out payment on 12-22-2015 today is 1-3-2016 and I haven't...
received the $200 payment yet. this would be the third check that I need to ask where he sent it to, we live on the same island it doesn't take 13 days for delivery. Now he likes to talk about an emergency he had his IG (Instagram) shows otherwise it shows he went out of town for a wedding. Everyone has hard times and fall sometimes short from paycheck to paycheck well what about me when he just withdrew the money that I'm still waiting for. Did he think about if I had any overdraft fees because of the $1030 withdrawal that I didn't budget for to be taken out of my account I bet not. This is how bad it looks I'm here waiting for over 3 months for my money and all over Instagram he having nice fancy dinners going out to concerts Etc. I wouldn't be upset if he kept his word But when someone can overcharge you in 2 minutes but you have to wait for over 3 months to get it back then something is terribly wrong with this picture especially when the person is the president of the company, now would you run your company like that I don't think that is the greatest customer service. James says he sent me his top MC and DJ I didn't hire that person I hired James C[redacted] not a substitute. When you do business with a certain company you expect that company to show up not send someone else, if you do send a substitute at least have the respect to call and say you sending someone else and at least forward the program to the sub so the wedding could've gone smoother. I would like a full refund for the services I didn't get. The DJ did not play till 10:30 at 10:00 he was playing last song I had to beg him to stay longer he said a few more minutes then shut it down and went home. The invoice does not say anything about a credit card fee it only says $995 total. I paid $1525 and presently I received only $400. I don't want any free DJ service because he couldn't even keep his word when I paid for his services what makes me think he is going to keep his word and DJ for free. How much longer is this going on I just want my refund for services I didn't receive plus my overcharge fees total $1125 this has gone long enough. I would like this issue to be resolved as soon as possible.
Sincerely,
[redacted]
Received the check on Saturday 1/29/2016
Deposited check on Saturday, I just checked my online banking and so far the check is good still. I am waiting for deposit refund $495 and check fees $5 total $500.
Complaint: [redacted]
I am rejecting this response because: Mr. James C[redacted] is only looking out for himself, what about the other party involved did he even think about us having tight funds after spending thousands of dollars for our wedding and not even having it in our budget being overcharged and waiting over 4 months and counting for our money back. Mr. James C[redacted] took 2 minutes to overcharge my account he didn't have to wait for installments and excuses to receive his money. If this was a credit card bill or utility bill and they had to wait
This long the credit card would've sent the bill to collections and the utility company would've turned off services. Mr. James C[redacted] didn't even have empathy when he did this all he said is quote " my bad" and didn't even try to pay back the mistake he made. Mr. James C[redacted] is not a man of his word all he likes to give is 101 excuses for his mistake. I hope I can get the word out to as much people I can so they don't need to go through what I am having to go through. I've been waiting for this check from
December 22, 2015 and first I got wrote the wrong address, second returned check no funds and let's see if he got it correct the third time correct let's see what and when I receive this check which he claims he sent it out on Monday January 25, 2015. Worst customer service I've encountered.
Still waiting for payment
Ronnie Arakaki
Complaint: [redacted] I am rejecting this response because: MrJames C [redacted] is only looking out for himself, what about the other party involved did he even think about us having tight funds after spending thousands of dollars for our wedding and not even having it in our budget being overcharged and waiting over months and counting for our money back MrJames C [redacted] took minutes to overcharge my account he didn't have to wait for installments and excuses to receive his money If this was a credit card bill or utility bill and they had to wait This long the credit card would've sent the bill to collections and the utility company would've turned off services MrJames C [redacted] didn't even have empathy when he did this all he said is quote " my bad" and didn't even try to pay back the mistake he made MrJames C [redacted] is not a man of his word all he likes to give is excuses for his mistake I hope I can get the word out to as much people I can so they don't need to go through what I am having to go through I've been waiting for this check from December 22, and first I got wrote the wrong address, second returned check no funds and let's see if he got it correct the third time correct let's see what and when I receive this check which he claims he sent it out on Monday January 25, Worst customer service I've encountered Still waiting for payment Ronnie Arakaki
Complaint: [redacted] I am rejecting this response because: James C [redacted] is not a man of his word right here in his document he says he sent out payment on 12-22-today is 1-3-and I haven't received the $payment yet this would be the third check that I need to ask where he sent it to, we live on the same island it doesn't take days for delivery Now he likes to talk about an emergency he had his IG (Instagram) shows otherwise it shows he went out of town for a wedding Everyone has hard times and fall sometimes short from paycheck to paycheck well what about me when he just withdrew the money that I'm still waiting for Did he think about if I had any overdraft fees because of the $withdrawal that I didn't budget for to be taken out of my account I bet not This is how bad it looks I'm here waiting for over months for my money and all over Instagram he having nice fancy dinners going out to concerts Etc I wouldn't be upset if he kept his word But when someone can overcharge you in minutes but you have to wait for over months to get it back then something is terribly wrong with this picture especially when the person is the president of the company, now would you run your company like that I don't think that is the greatest customer service James says he sent me his top MC and DJ I didn't hire that person I hired James C [redacted] not a substitute When you do business with a certain company you expect that company to show up not send someone else, if you do send a substitute at least have the respect to call and say you sending someone else and at least forward the program to the sub so the wedding could've gone smoother I would like a full refund for the services I didn't get The DJ did not play till 10:at 10:he was playing last song I had to beg him to stay longer he said a few more minutes then shut it down and went home The invoice does not say anything about a credit card fee it only says $total I paid $and presently I received only $ I don't want any free DJ service because he couldn't even keep his word when I paid for his services what makes me think he is going to keep his word and DJ for free How much longer is this going on I just want my refund for services I didn't receive plus my overcharge fees total $this has gone long enough I would like this issue to be resolved as soon as possible Sincerely, [redacted]
Received the check on Saturday 1/29/Deposited check on Saturday, I just checked my online banking and so far the check is good still I am waiting for deposit refund $and check fees $total $
Complaint: [redacted]
I am rejecting this response because: James C[redacted] is not a man of his word right here in his document he says he sent out payment on 12-22-2015 today is 1-3-2016 and I haven't...
received the $200 payment yet. this would be the third check that I need to ask where he sent it to, we live on the same island it doesn't take 13 days for delivery. Now he likes to talk about an emergency he had his IG (Instagram) shows otherwise it shows he went out of town for a wedding. Everyone has hard times and fall sometimes short from paycheck to paycheck well what about me when he just withdrew the money that I'm still waiting for. Did he think about if I had any overdraft fees because of the $1030 withdrawal that I didn't budget for to be taken out of my account I bet not. This is how bad it looks I'm here waiting for over 3 months for my money and all over Instagram he having nice fancy dinners going out to concerts Etc. I wouldn't be upset if he kept his word But when someone can overcharge you in 2 minutes but you have to wait for over 3 months to get it back then something is terribly wrong with this picture especially when the person is the president of the company, now would you run your company like that I don't think that is the greatest customer service. James says he sent me his top MC and DJ I didn't hire that person I hired James C[redacted] not a substitute. When you do business with a certain company you expect that company to show up not send someone else, if you do send a substitute at least have the respect to call and say you sending someone else and at least forward the program to the sub so the wedding could've gone smoother. I would like a full refund for the services I didn't get. The DJ did not play till 10:30 at 10:00 he was playing last song I had to beg him to stay longer he said a few more minutes then shut it down and went home. The invoice does not say anything about a credit card fee it only says $995 total. I paid $1525 and presently I received only $400. I don't want any free DJ service because he couldn't even keep his word when I paid for his services what makes me think he is going to keep his word and DJ for free. How much longer is this going on I just want my refund for services I didn't receive plus my overcharge fees total $1125 this has gone long enough. I would like this issue to be resolved as soon as possible.
Sincerely,
[redacted]
Received the check on Saturday 1/29/2016
Deposited check on Saturday, I just checked my online banking and so far the check is good still. I am waiting for deposit refund $495 and check fees $5 total $500.
Complaint: [redacted]
I am rejecting this response because: Mr. James C[redacted] is only looking out for himself, what about the other party involved did he even think about us having tight funds after spending thousands of dollars for our wedding and not even having it in our budget being overcharged and waiting over 4 months and counting for our money back. Mr. James C[redacted] took 2 minutes to overcharge my account he didn't have to wait for installments and excuses to receive his money. If this was a credit card bill or utility bill and they had to wait
This long the credit card would've sent the bill to collections and the utility company would've turned off services. Mr. James C[redacted] didn't even have empathy when he did this all he said is quote " my bad" and didn't even try to pay back the mistake he made. Mr. James C[redacted] is not a man of his word all he likes to give is 101 excuses for his mistake. I hope I can get the word out to as much people I can so they don't need to go through what I am having to go through. I've been waiting for this check from
December 22, 2015 and first I got wrote the wrong address, second returned check no funds and let's see if he got it correct the third time correct let's see what and when I receive this check which he claims he sent it out on Monday January 25, 2015. Worst customer service I've encountered.
Still waiting for payment
Ronnie Arakaki