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United Driving School, Inc.

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United Driving School, Inc. Reviews (2)

United Driving School located in xxxxx SC was the best experience ever. I am a mother of a 15 yr old son and like every parent this is a stage in our kids life that is very scary but at the same time exciting. United Driving School is the place you want your child to go to. Not only are they very professional but they have the best driving instructors whom my son just loved and looked forward to getting picked up and going driving. They also have a female driving instructor who is an AMAZING person her name is xxxxx. She is very caring and I love the fact that she cares for every single kid on their class. I recommend every parent out there to try them you will be very happy with the results. THANK YOU UNITED DRIVING SCHOOL for everything you did for my son. !!

Refusal to refundI scheduled a one hour private driving lesson over the phone with United Driving School. I asked them specifically how it worked - I said, so I just show up and we drive for an hour? They said yes. When I arrived for the lesson, it wasn't private - there was another student in the car - and I was told it would be a two hour lesson (I couldn't just stay for the first hour). I explained that I had very specifically scheduled a one hour private lesson, and that I had somewhere else to be in an hour. The driver said I should be able to get a refund. When I called to explain what happened they refused to refund me. The customer service rep was unbelievably rude and refused to explain why they wouldn't refund me. They owe me [redacted] for a private lesson that I didn't receive. I would appreciate the Revdex.com's help with this, or at least want other consumers to know about this company's bad practices. Desired Settlement[redacted] refund for one-hour private lesson that I did not receive.Business Response Contact Name and Title: [redacted]/OfficeContact Phone: XXX-XXX-XXXXContact Email: [redacted]@uniteddrivingschool.comOn March 31, 2014 [redacted] called our office and agreed to a refund of [redacted] We refunded her a [redacted] credit on her charge card. Receipt number XXXXX.Final Business Response Also wanted to ad this information to our previous response to you. The reason the customer was only refunded [redacted] instead of [redacted] was because she had schedule an hour driving lesson. She was there and our instructor was there on time to pick her up but she stated that she could not stay in the car for more than an hour. She had to be somewhere in 45 minutes. It states on our web-site that lessons that are not cancelled within a 24 hour time frame are not refundable. We did agree to give her a refund of [redacted]

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Description: Driving Instruction, Driving Proficiency Test Service

Address: 1030 Edwards St Ste 109, Rock Hill, South Carolina, United States, 29732-2561

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