United Finance Company

United Finance Coappreciates your feedback and the opportunity to attempt to resolve your complaint filed March 14, After discussing the matter with you today March 27, I believe we reached an equitable resolutionThank you again for taking the timeThe attached letter outlines our agreement and was mailed to you today

As a financial institution United Finance Cois legally prohibited by Gramm Leach Bliley, as well as other State and Federal Statutes from disclosing nonpublic personal information about a consumerThe consumer did not provide a disclosure authorization so we are unable to publish a meaningful narrative responseWe have chosen to address the concerns of the consumer directly

United Finance Coappreciates your feedback and the opportunity to attempt to resolve your complaintOn April 7, a member of our executive office contacted you in reference to your concerns and subsequently granted a loan for repairs to your carWe believe this was an equitable resolution
for both partiesWe appreciate you choosing United Finance Cofor your financial needs and apologize for any inconvenience this may have caused you

Complaint: ***I am rejecting this response because: As previously stated I did not receive the notice and there is
no evidence that I did or that it was sent It is my word against the companies and of course the company will win Maybe in the future when you send notices you should send them certified mail so that they have to be signed for and there is actual proof of receipt Sincerely,*** ***

Thank you for taking the time to discuss your concerns with us August 29th, I believe we reached an equitable resolution for both partiesFeel free to contact me directly if you have additional questionsWe appreciate you choosing United Finance for your financial needs

United Finance Co. appreciates your feedback and the opportunity to attempt to resolve your complaint filed March 14, 2017. After discussing the matter with you today March 27, 2017 I believe we reached an equitable resolution. Thank you again for taking the time. The...

attached letter outlines our agreement and was mailed to you today.

As a financial institution United Finance Co. is legally prohibited by Gramm Leach Bliley, as well as other State and Federal Statutes from disclosing nonpublic personal information about a consumer. The consumer did not provide a disclosure authorization so we are unable to publish a meaningful...

narrative response. We have chosen to address the concerns of the consumer directly.

The company believes it acted appropriately as authorized by contract or law. The company has responded to the consumer with the attached letter and supporting documentation.