United Health Supply

No shipping info EVER... one ever answers the phone... orders are never filled... no one returns messages... THESE PEOPLE WILL ROB YOU... DO NOT BUY!

DO NOT PURCHASE PRODUCTS FROM THIS COMPANY... this is a FRAUD!

These clowns have a F rating for a reasonBeware, they also operate under a few other namesParent company is RKS-Global LLCYou can place an order with no problemIf you have any issues you have choiceSend an Email to customer serviceI tried to get a refundNo replyI called the order line and they cannot provide any helpThe order taker could not even tell me where the company was locatedThe address is actually a PO box in the student union on the Florida State University campusThis was without a doubt my worst internet purchase experience everNever did get my money back

These clowns have a F rating for a reason. Beware, they also operate under a few other names. Parent company is RKS-Global LLC. You can place an order with no problem. If you have any issues you have 1 choice. Send an Email to customer service. I tried to get a refund. No reply. I called the order line and they cannot provide any help. The order taker could not even tell me where the company was located. The address is actually a PO box in the student union on the Florida State University campus. This was without a doubt my worst internet purchase experience ever. Never did get my money back.

Review: First of all let me thank you for responding to my messages. I have left several messages with your company's answering service specifically your returned merchandise department. I also responded to a [redacted] and asked about my refund for returned merchandise, I have not received a response yet.

I will explain the problem to you. In October 2013 I placed an online order for a complete Thera-Slide system, there was a special that day with United Health Supply and was charged on the 7th of October 333.63 for two items. In November, I called to find out the status of my order and was told that they had manufacture problems and that I would receive my items on the 16th on November, I did not receive them on that date.

About a week later or so I did receive the elastic handles but not the bar or additional slide. In December 2013 I called and asked again when I could expect delivery and was told the 12th of December. The slide came but no rail and the rail never came to this day. I emailed Molly and asked about an RMA because I had not received all the items. Molly sent me the RMA with specific instructions and I did follow then. I also included in the returns a copy of the email Molly and I had with the instructions.

I used my tracking number to ensure the items made it to their destination and it only took 3 days. I mailed them on the 26th of December 2013. In January I wrote Molly again and asked when I could expect payment and she said that it usually takes the items one month to be returned to the original company/firm which in this case is Patterson Medical Supply. It has been well over a month and still, the only person I have heard from is you. I did leave messages with the returns department.

I should have received a tracking number when I placed the order, I did not. I contacted the Revdex.com and had trouble with their website also.

I am at work not so I cannot provide you with my cr and other information you need to follow up on. You may contact [redacted] for information.

I truly hope you can assist me. I placed this order because I do work for the VA and we have quite a bit of PT equipment from P[redacted].

Again, I appreciate your response S[redacted]. Can you please respond to both email addresses, that way I'll be sure we connect.

Respectfully, [redacted] Colorado Springs

Office ###-###-####

Cell ###-###-####Desired Settlement: I would like a full refund