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United Holdings Group, LLC

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United Holdings Group, LLC Reviews (11)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because He made a substandard app concept with many flawsHe designed the possible pages, gave people two right hands and put actors in it without credit to themHe also did not give me the actual template, as he promised to send meI never received it and he did not fulfill his obligations as per the contract and as he promised in the emailsI want a refund for this pathetic attempt to take advantage of meAs it is, it is no use to me, it's just a few picturesNot included in the contract, he sent me the following emails after I made it clear that I was not going to partake in something that forced me to put more money into it, he assured me he would not ask me for another pennyI had reliance on that, if he had not promised that, we would have no dealPlease see the attached emails where he told me that he would not ask me for another dollar and then proceeded to do so after I gave him my credit card informationThe contract is void because I only acted on it because of this stipulation that I had him put in writingI would like to be made whole again Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauseHe made a substandard app concept with many flawsHe designed the possible pages, gave people two right hands and put actors in it without credit to themHe also did not give me the actual template, as he promised to send meI never received it and he did not fulfill his obligations as per the contract and as he promised in the emailsI want a refund for this pathetic attempt to take advantage of meAs it is, it is no use to me, it's just a few picturesNot included in the contract, he sent me the following emails after I made it clear that I was not going to partake in something that forced me to put more money into it, he assured me he would not ask me for another pennyI had reliance on that, if he had not promised that, we would have no dealPlease see the attached emails where he told me that he would not ask me for another dollar and then proceeded to do so after I gave him my credit card informationThe contract is void because I only acted on it because of this stipulation that I had him put in writingI would like to be made whole again.
Sincerely,
*** ***

I
was just able to see you sent another letterThere really is nothing left I
can say or no for this matter.
As
you can clearly see she signed the contract for a non refundable Proof of
Concept design which was delivered and in her reply email she said she loved
it
I
would appreciate if you can close out this case
Thank
you
Best Regards,
Danny S***
Vice President
United Holdings Group
*** *** *** * ***
*** *** ** ***
Tel: *** *** ***
Skype ID:
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** ***,Being that I was a college student at the time and saw the potential in the app, at first I was satisfied, but when I opened the app and used the functionalities, I realized that it does not act nothing like the Proof of Concept that I paid for looked like! This is a breach of contractAttached is the proof of concept and here is the link to the app in the App Store:***I truly want my money back and the apps taken from the app stores on both platforms as he broke the contract! Because although I signed a contract, him not giving me the features asked eliminates the contractAnd to respond to the commercial version of the app, it was Danny that was more interested in that version and was really rushing created these other apps to get them out of the way! He said that it would ale 3-months to make this app and he made it in weeks! Nothing good comes from rushingAnd to answer is the Revenue Sharing, if he was honoring that agreement he would have emailed me and tell me that we were making money! He has not reached out to me since!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Appendix B in the contract clearly states the specific functionalities that the app supposed to have and the live app does not offer the features stated in the contract and as you can see attached, although I was initially satisfied that it was live, I realized that it was not what we expected! The camera function is horrible and we required a log in feature and got a digit code feature!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Revdex.com, Thank you for the opportunity to post my reply, as stated in our initial response to this filing, our company believes we went above and beyond fulfilling all the requirements in the scope of the project and delivered a very high quality mobile application that is now available on *** iOS App Store and *** Play Store tooAs stated in the signed contract project sign off consists of successfully deploying the application to both *** and *** platforms which we did and is now earning revenue for each paid downloadOur company intends to fully honor our Revenue Share Agreement and pay the agreed royalties on the net income the application generatesAs you can clearly see from the attached screenshot email from *** ***, he once again praised how good the application looksOur firm strongly believe that *** *** thought he may have had a potential contract for a government enterprise project and contracted us to develop a "commercial" version of the app, when his deal with the government contact fell thru, he simply decided he wanted a refundI think this should be a learning experience for *** *** that you can not sign contracts clearly stating a no refund policy, praising deliver of the product, then simply change his mindI would appreciate if you can close this case.Thank You and Best Regards, Daniel S*VP United Holdings Group

Hi ***, Thank you for the time on the telephone todayAs discussed, please find attached is the signed credit card authorization form for the Proof of Concept our team designed for customer *** *** It clearly states “non
refundable fee of $for the proof of concept” “Does not include actual coding, development, or deployment of the mobile application” She printed her name, signed it, and dated it 12-*- Please let me know if there is anything else you need Thank you

Revdex.com:At this time, I have not been contacted by United Holdings Group regarding complaint ID ***.Sincerely,*** ***

Hi [redacted],    Thank you for the time on the telephone today. As discussed, please find attached is the signed credit card authorization form for the Proof of Concept our team designed for customer [redacted]    It clearly states “non refundable fee of $495 for the proof of...

concept” “Does not include actual coding, development, or deployment of the mobile application” She printed her name, signed it, and dated it 12-*-14.   Please let me know if there is anything else you need.   Thank you.

Dear Revdex.com, As you can see from the attached documents the client signed a contract that states a non refundable clause for any software development. The mobile application has been successfully developed with all the requirements on both [redacted] iOS App Store & [redacted] Play store for Android...

has already been on the market for over a month. As you can see from the attachments the client in question [redacted] responded with praise and positivity about how much he liked the app. We even updated the app again with an additional passcode security feature out of the scope of the contract to please the client and you will see in the attached email screenshot on [redacted] replying again how great the app passcode feature is. We feel we did everything to fulfill our obligation and deliver a super high quality product that is now available in over 52 countries. Please let me know if there is anything else I can do to assist in this matter. Best Regards, Daniel S[redacted]Below are links to the live product on App Stores[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
He made a substandard app concept with many flaws. He designed the possible pages, gave people two right hands and put actors in it without credit to them. He also did not give me the actual template, as he promised to send me. I never received it and he did not fulfill his obligations as per the contract and as he promised in the emails. I want a refund for this pathetic attempt to take advantage of me. As it is, it is no use to me, it's just a few pictures. Not included in the contract, he sent me the following emails after I made it clear that I was not going to partake in something that forced me to put more money into it, he assured me he would not ask me for another penny. I had reliance on that, if he had not promised that, we would have no deal. Please see the attached emails where he told me that he would not ask me for another dollar and then proceeded to do so after I gave him my credit card information. The contract is void because I only acted on it because of this stipulation that I had him put in writing. I would like to be made whole again. 
Sincerely,
[redacted]

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Address: 228 Park Ave South, New York, New York, United States, 10003-1502

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