United Home Experts & United Painting Company

We're very sorry about the frustration in receiving the deposit backWe did accidentally mail it to the wrong address and did receive it back from the postal serviceWe spoke with the customer yesterday and informed her that the deposit was sent on Tuesday of this week and she should expect to receive it in the mail Thursday or FridayI also informed her that we will be sending her a $gift card as a small token of appreciation for her patience

I'm very sorry for the confusion about thisLet me look into this today and get back to the customerI'm sure we can explain the warranty on our gutter installationAll our workmanship comes with a year warranty that is given to the customer with the contract but if we did not make that clear, I apologize on behalf of our teamI'm sure we can work this out, these customer's have been great and I hope they are happy with their houseI will talk to our team today.Best Regards

I'm very sorry for the confusion about this. Let me look into this today and get back to the customer. I'm sure we can explain the warranty on our gutter installation. All our workmanship comes with a 5 year warranty that is given to the customer with the contract but if we did not make that clear,...

I apologize on behalf of our team. I'm sure we can work this out, these customer's have been great and I hope they are happy with their house. I will talk to our team today.Best Regards

We're very sorry about the frustration in receiving the deposit back. We did accidentally mail it to the wrong address and did receive it back from the postal service. We spoke with the customer yesterday and informed her that the deposit was sent on Tuesday of this week and she should expect to...

receive it in the mail Thursday or Friday. I also informed her that we will be sending her a $100 gift card as a small token of appreciation for her patience.