Thank you for reaching out to us concerning Mr. [redacted]. Client satisfaction is extremely important to us.On July 28, 2015 Mr. [redacted] called our office. He explained to me that he paid us two times. I asked him to fax me a copy of his payments and explained to him that it...
may take as long as 30 days to process the refund.Mr. [redacted] faxed me the copies. Upon receipt, I sent an email to the practice to verify the patient had a credit balance. Confirmation of Mr. [redacted]'s credit balance was received and his refund was processed on August 10, 2015, check number 1675 in the amount of $95.66. All checks are signed by our CEO between the 25th and 28th of every month. Mr. [redacted]'s check was signed on August 27, 2015. The check was placed in the outgoing mail on August 28th and a message was left on Mr. [redacted]'s voice mail.Please feel free to contact me directly if any additional information is needed. Again, our client and patient satisfaction is very important to us.
Thank you for reaching out to us concerning Mr. [redacted]. Client satisfaction is extremely important to us.On July 28, 2015 Mr. [redacted] called our office. He explained to me that he paid us two times. I asked him to fax me a copy of his payments and explained to him that it...
may take as long as 30 days to process the refund.Mr. [redacted] faxed me the copies. Upon receipt, I sent an email to the practice to verify the patient had a credit balance. Confirmation of Mr. [redacted]'s credit balance was received and his refund was processed on August 10, 2015, check number 1675 in the amount of $95.66. All checks are signed by our CEO between the 25th and 28th of every month. Mr. [redacted]'s check was signed on August 27, 2015. The check was placed in the outgoing mail on August 28th and a message was left on Mr. [redacted]'s voice mail.Please feel free to contact me directly if any additional information is needed. Again, our client and patient satisfaction is very important to us.