United Paper and Ribbon Corp

Our customer attempted to re-order a product from us over the phoneWe incorrectly sent the wrong paper and then proceeded to charge for the return shippingAfter review of the claim, we have resolved the issue with the customer and they not only are satisfied, but are going to continue their
patronage at our business

[redacted] I received this last email from Revdex.com about my complaint. I would like to go further and state on record that the company rep Ryan got in touch with me and handled the issue properly. The refund has been received for the returned item and the return fee was also refunded. I am now satisfied that it has been handled properly. Can you please see that this is included with the online status and the accompanying flie for this company? Thank you for your help. [redacted]