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United Rental Homes Reviews (4) I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me Regards, [redacted]

Mrs *** had services scheduled for leaves to be blown off her house roof The first service was completed on Sep 10, and the 2nd service was scheduled for when the leaf drop was complete The adverse weather conditions prevented a timely 2nd service The Prepayment for
the 2nd service has been refunded to her
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me. 

To Whom It May Concern:   In response to complaint #[redacted]:   By email on 03/09/2016, [redacted], of 1[redacted] in [redacted], requested estimates for lawn care, mowing, slice seeding and core aeration services. The estimates for everything but the slice seeding were...

provided to her by email on 03/09/2016. [redacted] responded to the email by saying “Great! Let me know the price for slice seeding, then we can get it start{ed}.”  We sent our technician, Mark F[redacted], out to her property to provide the quote for slice seeding on 03/16/2016. Mark F[redacted] met with [redacted] and walked the property and [redacted] gave verbal approval for each service except for the mowing service at that time. The lawn care application was then performed on 03/18/2016.   The owner, [redacted], called the [redacted] residence on 06/17/2016 and spoke with [redacted] concerning this matter and at that time offered him a 50% discount on the completed service but the offer was not accepted.     If you have any further questions or concerns please do not hesitate to reach us at the number listed below.

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Address: 131 Eastern Boulevard, Montgomery, Alabama, United States, 36117


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