United States Gypsum de México

This message is in regard to my complaint submitted on 11/15/against Cherry Blossoms, Inc ID ***.*** refunded my money for this purches
upon the real card which I recived days after I filed my complaint ty for your time but we no longer need to persue this account I am satisfied to have my money back ty

Attached is the email correspondence with Mr *** In that correspondence he asked for and we agreed to refund the charged for membership on 10-15- We feel the charge of on 7- Mr*** bears responsibility since we
were never given the chance to help rectify the problem logging in Thank you Neal W*** Cherry Blossoms Inc

This complaint has been satisfied to our members satisfaction His money was returned by *** *** Aloha *** ***

Hi I am going to go ahead and refund the six months x $ per his request. Money will be back on Credit Card within business daysLet *** know if he has any more questions he can email me directly at ***aloha *** *** Cherry Blossoms Inc

We issued a refund on April 3rd  through the paypal resolution center. Paypal has sent a email to you confirming refund.  You can also log into your paypal account to view the refund.  We apologize for the charge, and hope this resolves the complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I truly appreciate the respect and consideration that [redacted] showed in his decision to honor my request.
Sincerely,
[redacted]

Dear Revdex.com,If this member wants a refund, he only has to ask for it... in my 22 years owning Cherry Blossoms, I have never had a member who complained more about everything in the world. Relationships is an "Inside Out" job, not fix the outer to find the inner.The issue he is referring to is not an...

issue for there 50,000 members on the site and he wants us to change how we are doing it, so he feels better about it. The question is, "what about the other 49,999 members who are just fine about how it works now"?Just tell us what you'd like us to do...Aloha, CB Mike.President of Cherry Blossoms, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you.
Sincerely,
[redacted]

Mr. [redacted] has been a great customer and supporter of Cherry Blossoms.  In reviewing Mr [redacted] emails  we would give back the payments for March and April 2016 as we did receive email on  March 12th   and April 6th of 2016 complaining of...

slowness.  (See attached)      Since we did not receive any other emails on the subject and had no complaints from other members  the problem was thought to be resolved.

Complaint: [redacted]
I am humbly rejecting this response because:
I appreciate that the business graciously acknowledges that I have been a supporting member for several years. We have had several cordial email exchanges that have hopefully improved members' experiences within the site. I want to maintain these cordial exchanges, and I respect the offer of a refund of my March 2016 and April 2016 charges. I again ask for a refund of the six months from March 2016 to August 2016 because those are the months, to date, that I had difficulty navigating the site. On some days, it was not accessible at all. True, the only emails I submitted to them concerning this problem were during the months of March and April of 2016. I did not receive a reply after the April email, so I was unsure of their response or stance. I did attempt to resolve the problems by following their suggestions, and I tried to give it - and them - time to resolve the seemingly continuous problems; thus my decision not to send another email after April. To this day, I still do not know why the site is not operating as it once was, but I will compliment them on their improved chat feature. I am not an unreasonable man, nor unfair. I understand that occasional problems can occur. However, I am a firm believer that paid-for services should be reliable during a large majority of the time. Their services were great before April 2016, but not so after. I would like to again say thanks for the 2-month refund offer, but I ask that they reconsider my 6-month refund request. If they do not accept, and again offer only the 2-month refund to me, then I shall accept, for then I shall believe they truly feel it is the best course. I will leave this in their hands.
Sincerely,
[redacted]

From: Cherry Blossoms Customer Support [mailto:[email protected]] Sent: Monday, January 29, 2018 3:13 PM To: Tanya McDowell <[email protected]> Subject: RE: A Message from Your Revdex.com   Payment sent to Tony N[redacted] January 22, 2018 at 10:02:53 PM PST Transaction ID: [redacted] Payment Status: COMPLETED Gross amount -$39.95 USD We have no postal address on file
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12621493, and find that this resolution is satisfactory to me.
Their cooperation is truly appreciated.
Sincerely,
[redacted]