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United Technology Trade Corp.

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United Technology Trade Corp. Reviews (3)

Dear ***,Could you please clarify what exactly you are looking for, your order has been already delivered, please refer to the *** tracking number ***. We have informed you about the delays and kept you updatedThe delivery promises were clearly stated in the *** Invoices that you received and checked prior to placing the order and proceeding with the payment. Please refer the 2nd page of our *** Invoice, where all policies are stated: DELIVERY PROMISES - Delivery promises are based on our best estimates, and if the furnishing of the goods is hindered, prevented or delayed in any manner by any cause, UTTC will not be responsible for damages suffered or to make deliveries after the estimated delivery date stated hereinDelivery dates will be projected from the date of receipt of purchaser’s order on this form, from the date of receipt of complete manufacturing information or other information necessary for production, from the date of receipt of proper payment confirmation acceptable to UTTC, and other documents necessary for the exportation of goods and documents requested which are necessary in compliance with United States Government regulations to export the goods, whichever is the latest date.Furthermore, if the furnishing of the goods on this order is hindered, delayed or prevented by public authority or by the occurrence or existence of war or other contingencies including but not limited to, shortage of materials, fires, strikes, lockouts, differences with employees, accidents, delays in manufacture or transportation, acts of God, embargoes, inability to ship, inability to insure against war risks, substantially increased prices of freight rates or other causes beyond our control, this quotation and/or the order based thereon may, at the option of UTTC, be terminated.We value your business and appreciate your patience and understanding.If you have any questions or comments please do not hesitate to contact us at any time. Sincerely,*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
[Dear ***, Thank you for your response, as I explained, on Dec 4th, you confirmed that our shipment was received by your agent, that means it was manufactured, dispatched and received by you/your agentNow, I'm confused because you mentioned manufacturer's schedule and that you cannot control it, while on Dec 4th, you confirmed receipt of the shipment from the manufacturerThis is exactly what we've been facing with your company since we placed the order and paid, the information/updates are contradicting and delivery promises are not met. You do have our *** account, and you accepted shipping using it, please ship it ASAPThats all we need and requesting, thank you.]
Regards,
*** ***

Dear Mr. [redacted],Thank you for your feedback. We carefully reviewed your complaint and, in our emails, we have explained about the shipping delays during holiday season. We have discussed the delay issues with the manufacturer's production division and communicated with you. The shipping...

dates provided to you in the emails are beyond our control. We are unable to change the suppliers' delivery schedule. We would like you to be happy with the shipment and we do our best to release it as soon as possible. We responded to your inquiry wether we would be able to use your [redacted] account. Please feel free to contact us at any time. We appreciate your business and will do our best to better serve you. Sincerely,[redacted]

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Address: 145 Pine Haven Shores Rd Ste 2168, Shelburne, Vermont, United States, 05482-7816

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