United World Escrow

To whom it may concern,Through an unfortunate confluence of events, we were neither able to fulfill orders nor respond to emails for a period of timeAs a result, we did not regard any of the communication from said customer as we should haveOur apologies.One of the reasons for the lack of
attention to our customer service relates to a dire situation involving a close family member being hospitalizedThe details of this are personal, though if any individual wishes to learn more about the specific incident (or implications thereof on our ability to operate Five Bamboo during the month of September), feel free to inquire directly and we'll schedule a phone call.Sincerely,Xtehn T***Co-founder, Five Bamboo