Unity Asset Management, Inc.

Initial Business Response /* (1000, 5, 2015/06/01) */
A new check has been issued for *** *** and will be mailed 6/1/*** *** should have his payment within the next few days

Initial Business Response /* (1000, 5, 2015/05/20) */
Payment was issued for *** *** order #XXXXX for $on 2/24/with check number XXXXXIt was sent to the address provided by *** *** at ** *** *** *** ** XXXXX and was made payable to *** *** *** *** was
advised of this check*** *** contacted Unity Asset Management on 5/19/by email which was immediately responded to with assurance to her that the issue would be addressedIf necessary the check will be re-issued and sent with a confirmation receipt to the managing broker per the information provided by *** ***
Initial Consumer Rebuttal /* (3000, 7, 2015/05/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I previously requested the check number, date it was issued, and whether it was clearedI have not received a responseThe address referenced by Unity is not a mailing address (I provided my PO Box) and if a check was issued, it would have been returned to UnityNone of our offices has received the checkUnity needs to issue a check, send it to a valid address, reference the check number and address they are sending it to
*** *** ***
attn: *** ***
** *** *** *** ***
*** ** XXXXX
Final Business Response /* (4000, 13, 2015/06/22) */
From: *** ** *** (mailto:***@unityam.net)
Sent: Friday, June 19, XXXX X:XX PM
To: *** ***
Subject: RE: Revdex.com Complaint *** ***
Hi ***
I have been in contact with *** ***We have sent her payment timesThe address provided by *** *** is not a deliverable address however when originally setting up her profile the address provided (which is also the address listed for her company online) when asked where to send payment to was a street address*** *** advised me earlier this month that due to the postal service in that area, no street addresses have mail delivered and a PO Box must be usedI mailed *** *** second check certified with a tracking number XXXX XXXX XXXX XXXX XXXX on May 21, The certified mail also came back as undeliverable*** *** has been provided with the tracking informationI have issued a third check to *** *** was mailed within the last week as I advised her and sent to the PO Box she providedThe first check that was mailed has never been returned to Unity
Thank You,
*** ** ***
Unity Asset Management, Inc
XXX-XXX-XXXX ***
XXX-XXX-XXXX ***

Initial Business Response /* (1000, 11, 2015/12/22) */
Payment for Ms. [redacted] was re-issued and mailed on 12/21/2015. The payment was mailed to [redacted] ATTN [redacted], is the address we have on file for [redacted]. Please let me know if...

anything further is needed.
Initial Consumer Rebuttal /* (2000, 13, 2015/12/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I waited until I received the check in the mail before responding.
Unity Asset Management claims the check is a "re-issue". Not the first time I've had to file a complaint with the Revdex.com to get paid. It's always a "re-issue".

This is not our company.  There is another company with the same name which is a collection agency which is not what we are.  We do not contact the general public at all.  Please advise Mr. [redacted] we that this is not the correct company.

[redacted] contacted Unity Asset Management, Inc. on 1/4/2016.  This agent did not have a completed profile as her W9 was missing.  The W9 was provided by [redacted] and check #[redacted] in the amount of $120 was mailed to her on 1/5/2016.  Her inquiry was met with  immediate...

response.  Regarding the order [redacted] completed in December, bank approval has not yet been met and this assignment is still within the noted payment terms on the agreement of 30-75 days. Once the bank approves this assignment payment will be dispersed.

[redacted] did not have a tax ID or EIN for her or her company. [redacted] also left the company she worked under while completing work for Unity Asset Management, Inc. A W9 was requested. The payment has been mailed to the address on the W9 and made payable to her company. There is no record of...


[redacted] making contact with Unity regarding this issue prior to filing the complaint. She should receive the check within a few days of issue.
Complaint Response Date bumped because: Holiday

[redacted] left a message which was very garbeled on 5/9/2016.  [redacted] call was returned.  His office was called and a message left as he did not provide any details of work he performed.  The call was transferred to [redacted] voicemail.  [redacted] voicemail...

does not provide any introduction.  A message was left requesting details of which order he completed. As of 5/12/2016, [redacted] has not returned the call to Unity Asset Management, Inc. requesting additional information.  If, [redacted] is owed any funds, they will immediately be processed and mailed with a delivery confirmation.

Unity Asset Mangagement, Inc, nor [redacted]  have not received any messages or emails from [redacted] recently.  A check was issued to [redacted]'s company [redacted] on 11/16/2016 for the work completed in the amount of $150.  The status of this payment by check...

will be researched and if necessary re issued.  We value all of our agents in all areas of the country as extremely valuable and would never treat them in such a disrespectful and condecending manner.  If [redacted] believes this to be the case, we offer our most humble apology.  Again, the status of the check issued in November, 2016 will be researced and reissued asap. Lastley, if the check has not cleared it will be sent with a delivery confirmation to ensure it is received.  Tell us why here...

Ms. [redacted] did complete an assignment for Unity Asset Management however she is within the normal payment terms that are noted on the agreement.  We will be in contact with Ms. [redacted] and issue her payment accordingly. Respectfully, Julie L[redacted]

Initial Business Response /* (1000, 6, 2015/07/09) */
[redacted] was contacted by telephone and advised on 6/30/2015 that her payment was issued and mailed to her at [redacted] Rocky Mount, NC XXXXX which Ms. [redacted] confirmed to be correct. The check number is XXXXX dated 6/30/215 in the amount...

of $75 and made payable to [redacted]. I have not been made aware by Ms. [redacted] that she has not received the check.
Initial Consumer Rebuttal /* (2000, 12, 2015/07/13) */
From: [redacted]
Sent: Monday, July 13, XXXX X:XX AM
To: [redacted]
Subject: FW: Revdex.com Complaint Case# [redacted] (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXXX)
I received payment for this last week. So the matter is resolved. Thank you.

Ms. [redacted] is a contractor rather than a consumer. Her payment is issued and is being mailed 1/23/2018.

The complaint was not responded to due to a funeral that I had to leave town for.  The report submitted by [redacted] was not fully completed and the bank cancelled the order and this was discussed with her.   [redacted] was advised the file will be reviewed however again, due to the passing...

of a close relative, response was not possible until today, 2/9/2016.

Final Consumer Response /* (2000, 7, 2015/08/26) */
Unity Management Company has sent the agreed on amount. The issue has been resolved Thank you for your help

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Final Consumer Response /* (2000, 6, 2016/01/07) */
I would like to close this case.
Once they saw that I filed a complaint they sent me the payment.