Unity House Of Troy Incorporated

This complaint has been resolvedSG

MYTAXDOG RESPONSE: Client’s Tax Return was originally extended on the April 18, DeadlineThe return was then submitted on 7/12/2016, and was rejected by the IRS, due to an error with a Federal Identification Number on a Was corrected and resubmitted to the IRS via a paper returnMy Tax Dog followed up with several phone calls to the IRS-Tax Professional Office to verify receipt of Return and Processing on 8/27/and another follow up 10/28/2016, I was advised by the Tax Professional’s office that the return had been received and was in processing My Tax Dog is willing to work with Client to resolve this issue They may call our office at ###-###-#### to discuss resolutionWe successfully prepare over returns each year and strive for 100% customer satisfaction It is obvious that we have dropped the ball on your return, and offer our sincere apologies, and would like to successfully resolve this issue with you

This complaint has been resolved. SG

MYTAXDOG RESPONSE: Client’s 2015 Tax Return was originally extended on the April 18, 2016 Deadline. The return was then submitted on 7/12/2016, and was rejected by the IRS, due to an error with a Federal Identification Number on a 1099.  Was corrected and resubmitted to the IRS via a paper...

return. My Tax Dog followed up with several phone calls to the IRS-Tax Professional Office to verify receipt of Return and Processing on 8/27/2016 and another follow up 10/28/2016,  I was advised by the Tax Professional’s office that the return had been received and was in processing.  My Tax Dog is willing to work with Client to resolve this issue.  They may call our office at ###-###-#### to discuss resolution. We successfully prepare over 150 returns each year and strive for 100% customer satisfaction.  It is obvious that we have dropped the ball on your return, and offer our sincere apologies, and would like to successfully resolve this issue with you.