Unity Services, Inc.

Sunlit Energy sincerely apologizes to Mr. [redacted] for the solar installation taking so long. This situation was highly unusual and this is not how we usually run this company. We take pride in keeping our customers happy and unfortunately in this situation we had lost a couple of install crews and did...

have a issue with the subcontractor assigned to this install, who we are no longer doing business with as we found out that this subcontractor was rude and unprofessional. At this point we assigned our crew to finish install professionally and now Mr. [redacted]'s solar panels are fully installed, and passed inspection and fully commissioned. As to Mr. [redacted]'s inconvenience we are reimbursing the homeowner with 6 months of his energy bills. Again we sincerely apologize for lengthily install of this solar system.