Univera Inc

Complaint ID*** has been resolved
*** ***

Thank you for taking the time to write and explain the ongoing difficulties you’ve experienced with our ordering system. We can all certainly understand your frustration and sincerely apologize. Our IT team promptly set to work to resolve the issue with changing the CP address and found
multiple areas to be addressed. We believe the issues have been successfully resolved and will monitor the situation. Our care representative that you spoke with will contact you regarding your orderThank you for your support

I spoke with Ms. [redacted] today, November 4 at 4 p.m.  She has graciously accepted a credit of $50, to be applied to her account.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Sincerely,
[redacted]

Please accept my sincere apologies for the delay of a response; somehow I missed the original message.  I have contacted our Customer Care Manager to review the phone calls and account history. She will contact the customer as soon as possible with a resolution.  Ms. R. B[redacted], Univera...

Senior Compliance Manager.