Universal Accounting Center

We’re sorry to receive this student’s complaint There has been quite a lot of conversation with the student on our positionThere was an extra day delay on the response, but it also looks like there was an instance where the student emailed the wrong account at ***@universalaccounting.com instead of ***@universalaccounting.com We do have our lifetime guarantees with the program, but per our manager’s approval we offered to cancel the enrollment by paying a penalty opting out of the guarantee in September He declined that option and wouldn’t complete it, and stopped making payments resulting in his account being sent to a third party collector The collection agency extended the offer to him one more time, and as far as they’ve communicated he’s accepted the offer He can return the materials to: Universal Accounting Center; Attn: Returns s Commerce Dr B Salt Lake City, UT The student will need to clearly write the following Return Authorization Number on the outside of the box: [redacted] Once received we’ll communicate that to the collection agency to complete the process of the agreement and close out the file In conclusion we’ve offered alternatives to the student, and appears to be in motion of being resolved st1\: [redacted] / [redacted] Style Definitions */

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We're sorry to receive this student's complaint. There has been quite a lot of conversation
with the student on our positionThere
was an extra day delay on the
response, but it also looks like there was an
instance where the student emailed the wrong account at [redacted]@universalaccounting.com
instead of [redacted]@universalaccounting.com.
We do have our lifetime guarantees with the program, but per
our manager's approval we offered to cancel the enrollment by paying a penalty
opting out of the guarantee in September 2015.
He declined that option and wouldn't complete it, and stopped making
payments resulting in his account being sent to a third party collector
The collection agency extended the offer to him one more
time, and as far as they've communicated he's accepted the offer He can return the materials to:
Universal
Accounting Center;
Attn: Returns
s Commerce Dr B
Salt Lake City,
UT
The student will need to clearly write the following Return
Authorization Number on the outside of the box: [redacted]. Once received we'll communicate that to the collection
agency to complete the process of the agreement and close out the file
In conclusion we've offered alternatives to the student, and
appears to be in motion of being resolved