I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
they're not telling the truth and I want my money back
In regards to the complaint, customer stated she wanted a cherry bomb to replaced her cherry bomb. we did as requested, she later called me back, she was very unhappy. we did everything we could put a new Flowmaster muffler in which she left happy, and loved the way it sounded. As...
far emergency cable that was never touchedplease feel free to email -- [redacted]
We charged her the difference between the Flowmaster and the Cherry Bomb, Flowmaster is more expensive. We did not charge any labor to put on the Flowmaster after taking off the Cherry Bomb and installing the Flowmaster. As far as the emergency brake, we put the vehicle up on the lift changed the muffler and that was it. We did not touch the emergency brake.
I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
they're not telling the truth and I want my money back
In regards to the complaint, customer stated she wanted a cherry bomb to replaced her cherry bomb. we did as requested, she later called me back, she was very unhappy. we did everything we could put a new Flowmaster muffler in which she left happy, and loved the way it sounded. As...
far emergency cable that was never touchedplease feel free to email -- [redacted]
We have refunded him the money.
We charged her the difference between the Flowmaster and the Cherry Bomb, Flowmaster is more expensive. We did not charge any labor to put on the Flowmaster after taking off the Cherry Bomb and installing the Flowmaster. As far as the emergency brake, we put the vehicle up on the lift changed the muffler and that was it. We did not touch the emergency brake.