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Universal Charge Account

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Universal Charge Account Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards, *** ***

RE: ***
We have electronically deleted all information on *** ***’s credit history from all credit agencies today.I soon as we confirmed this mix up between mother and daughter with same name situation, we corrected the situation.Please don’t hesitate to call
###-###-#### with any questions.Sincerely,*** ***Office Manager

Review: Earlier this year I noticed an error on my credit report, it was universal charge account. I called them and verified my social security number and the bill was not mine. They apologized and reassured me that it was mistake and they would fix it. On November 20th, I reexamined my credit report and universal charge was still there, so I called and instead of someone else ss# they used mine, the one I gave them previously. At first they refused to do anything about it, I literately had to throw a fit and tell them this is fraud and I might sue,to get them to release the information. The charge is a pharmacy charge with [redacted] ###-###-####, which I called and the account was not mine and they had no idea it was on my credit report because they dont give out someone else's ss#. [redacted] erased me as the person oweing and called Universal Charge, they reported it was not my bill and I needed to taken out of the credit bureau. They said they erased theirs immediately and it would take three days for universal charge. Universal charge did not take me out of the credit bureau but when they updated their system to the credit bureau on November 26 they updated the two years of missed payments. These missed payments are one of the big factors of me not being able to get a small loan that would have helped me get a car that I desperately needed to get back and forth to work.Desired Settlement: I want to stop saying that bill is mine and immediately take me out of the credit bureau.

Business

Response:

RE: [redacted]We have electronically deleted all information on [redacted]’s credit history from all credit agencies today.I soon as we confirmed this mix up between mother and daughter with same name situation, we corrected the situation.Please don’t hesitate to call ###-###-#### with any questions.Sincerely,[redacted]Office Manager

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Description: COLLECTION AGENCIES, BUSINESS SERVICES (GENERAL)

Address: 665 Rodi Rd, Suite 300, Pittsburgh, Pennsylvania, United States, 15235

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