Universal Electronics Computers

Review: IN 20013 I WENT TO A STORE THAT ADVERTISED COMPUTERS THAT THEY HAD ON SALE,THE COMPUTER THAT I WENT FOR THEY SAID TO COME BACK AND I DID THEY SAID IT WAS A MISTAKE.. BUT SINCE I WAS THERE I DECIDED TO PURCHASED THE A LAPTOP WHICH WAS MORE MONEY I DIDN'T HAVE ENOUGH SO I MADE A DOWN PAYMENT..WHEN I LATER WENT TO PAY THE BALANCE AND PICK UP THE LAPTOP THE ONE THAT THEY INTENDED TO GIVE TO ME WAS LOOKED OLD AND DAMAGED( GATEWAY LAPTOP) SO I DECLINED WE THEN GOT INTO AN ARGUMENT I ASKED FOR MY MONEY BACK AND THEY REFUSED SAYING NO REFUND THEN MORE DISAGREEMENTS THEY CALLED THEY A [redacted] AND EVENTUALLY HE SAID TO GIVE ME A DIFFERENT LAPTOP WHICH WAS AN HP 2000 SERIES.. FAST FORWARD A COUPLE OF MONTHS OR SO MY KEYBOARD MALFUNCTIONED I WENT TO GET IT FIXED THEY FIXED IT...BUT IN FIXING IT THE TOOK OUT THE PARTITION OF THE COMPUTER, THEY TOOK IT OUT BECAUSE I ASKED THE TECHNICIAN ABOUT IT AND HE ADMITTED TO IT...I CAME TO THIS DISCOVERY BECAUSE I WANTED TO PUT MY LAPTOP IN FACTORY SETTINGS AND COULDN'T DO IT I HAD BEFORE.. I ALSO CALLED HP CUSTOMER SERVICE I WAS TOLD THAT THE LAPTOP WAS REFURBISHED I WAS TOLD IT WAS BRAND NEW AND I ALSO HAVE THEM WRITE THAT ON THE RECEIPT AFTER THAT MY LAPTOP STARTED TO MALFUNCTION I ALSO CALLED THE WINDOWS COMPANY THE TOLD ME THAT MY WINDOWS WAS NOT AUTHENTIC THAT'S WHY I WAS GETTING PROBLEMS. I MADE A CALL AND GOT CONSTANT RUN AROUND THE [redacted] IS ON VACATION,THE EMPLOYEE THAT SOLD ME THE LAPTOP DOESN'T WORK AT THE STORE ANYMORE HE WORKS AT ANOTHER LOCATION,THE TECHNICIAN DOESN'T WORK AT THE STORE AND MORE OTHER EXCUSES I'VE BEEN GOING BACK AND FORTH AND TIRED OF THIS I STILL HAVE THE ORIGINAL RECEIPT AND THE CPU CODES OF THE BOX IT CAME IN WHICH BY THE WAY THE STORE REMOVED AND THEY ALSO MARKED OUT THAT THE LAPTOP WAS REFURBISHED ALL I WANT AT THIS MOMENT IS FOR THEM TO REPLACE PARTITION THEY STOLE AND OR FIX MY LAPTOP AND TRY TO SAVE ALL THE THINGS THAT I HAVE ON IT THAT'S IT THEY WANTED ME TO PAY TO FIX IT WHEN THEY WERE THEY ONES THAT MESSED IT UP I THINK NOTDesired Settlement: TO FIX MY LAPTOP / REPLACE THE PARTITION THEY STOLE AND TO SAVE AND TO RESTORE WHAT I HAVE ON THE LAPTOP OR REPLACE MY LAPTOP WITH SOMETHING OF EQUAL VALUE WITH MY INFORMATION AND SAVED DOCUMENTS THA TARE ON IT