Universal Electronics Inc.

Initial Business Response /* (1000, 5, 2016/01/06) */
The member filed directly with the heath plan on 1/3/16. The complaint was received and case opened. The response will be sent to the member up to 30 days from date of receipt.
Initial Consumer Rebuttal /* (2000, 7, 2016/01/20) */
(The...

consumer indicated he/she ACCEPTED the response from the business.)
Kaiser has provided some additional test results, and now the life insurance company is reopening and reevaluating our applications. However, we do not yet know whether the delay in providing the test results has adversely affected our premiums or otherwise put our applications at risk of rejection. We [redacted] reopen the complaint, or file a new one, once we have learned the final outcome from the life insurance company.

Complaint: [redacted]I am rejecting this response because: I would like the billing issue completely resolved and the amount owed fixed before closing the complaint with Revdex.com.Sincerely,Lina [redacted]

Initial Business Response /* (1000, 5, 2015/12/02) */
The Health Plan is in receipt of this issue. As of receive date today 12/2/15, the health plan has opened a complaint case and we have, under CA regulation, up to 30 days to respond. Therefore, before 12/31/15 a written response will be...

provided to the member.
Initial Consumer Rebuttal /* (3000, 7, 2015/12/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is non-responsive.
Final Business Response /* (4000, 9, 2015/12/07) */
As stated above, case is received and under investigation with due date of 12/31/15 or prior
Final Consumer Response /* (4200, 11, 2015/12/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Again, unacceptable response

Initial Business Response /* (1000, 16, 2015/09/10) */
The member filed with the Health plan directly in Feb and March 2015. Also, the member filed with the Department of Managed Care, who agreed with the health plan on the denial. The member will have to go back to Department of Managed Care for...

next steps. The Revdex.com has no governence over California Health Plans. This case has been reviewed and closed by the Health plan and Department of Managed Care. There is no further action to be taken on the health plan. Close case.

Initial Business Response /* (1000, 5, 2015/07/10) */
Kaiser Permanente worked directly with [redacted] to successfully resolve his concerns. Thank you, [redacted]

Initial Business Response /* (1000, 5, 2016/01/22) */
The health plan is in receipt of the complaint. We have up to 30 days to respond to the member from date of receipt. Case will be opened today.

Initial Business Response /* (1000, 16, 2015/08/25) */
Please mark complaint now answered.
The health plan allowed for a 1x goodwill adjustment for the $34.00. This is a one time courtesy as the member is accountable for their portion accourding to their plan benefits.
the adjustment will be...

tomorrow. it takes 24 hr to release from the Bad debt.
Initial Consumer Rebuttal /* (2000, 18, 2015/08/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)