Universal Fireproof Door Co. Inc. Reviews (2)
Universal Fireproof Door Co. Inc. Rating
Description: FIREPROOFING
Address: 1171 Myrtle Ave., Brooklyn, New York, United States, 11206
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Customer phoned in and made arrangements to have an installation done at: [redacted] [redacted] ([redacted]) and we agreed to do the installation and receive payment upon completion.Once our installers had installed the frame, [redacted] had already disappeared on his bicycle. Once we got in contact...
with him he became very rude. We informed our workers to put his old door back into the new frame and remove themselves from the premises. We never left his place open. This customer was to have paid a 50% deposit before any work and we agreed to receive the payment on site because he claimed it was going to be paid upon completion.He was to have been on site to pay upon completion and when it was almost time for installation he rides off on a bike.
Review: HIRED UNIVERSAL FIRE DOORS TO REPLACE ROOF ACCESS DOOR. THE AGREEMENT WAS WHEN THE JOB IS FINISHED I WAS TO PAY THE SERVICE MEN AT THE SITE OR GO TO THE OFFICE AND PAY FOR THE COMPLETED JOB. WHEN THE JOB WAS COMPLETED I WAS NOT AT THE SITE AND ATTEMPTS TO REACH ME WERE UNSUCCESSFUL. THE EMPLOYEES WERE TOLD TO REMOVED THE INSTALLED DOOR AND TAKE IT BACK TO THE JOB SITE LEAVING MY ROOF ACCESS OPENED AND UNSECURED. MY PROPERTY IS ATTACHED. I HAVE NO SECURITY ON THE ROOF. ANYONE CAN WALK INTO MY PROPERTY. THE BUSINESS OWNER IS UNREPENTANCE AND UNAPOLOGETIC.Desired Settlement: FINISHED THE JOB AND I PAY FOR THE PROVIDED SERVICES. I AM UNWILLING TO PAY THESE PEOPLE BEFORE COMPLETION OF THE JOB. I DONT TRUST THEM TO DO THE RIGHT THING
Business
Response:
Customer phoned in and made arrangements to have an installation done at: [redacted]) and we agreed to do the installation and receive payment upon completion.Once our installers had installed the frame, [redacted] had already disappeared on his bicycle. Once we got in contact with him he became very rude. We informed our workers to put his old door back into the new frame and remove themselves from the premises. We never left his place open. This customer was to have paid a 50% deposit before any work and we agreed to receive the payment on site because he claimed it was going to be paid upon completion.He was to have been on site to pay upon completion and when it was almost time for installation he rides off on a bike.