Universal Forest Products, Inc. Reviews (1)
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Universal Forest Products, Inc. Rating
Address: 2801 E Beltline Ave NE, Grand Rapids, Michigan, United States, 49525-9680
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Buyer Beware!! Not even a year after professional installation of our Deck Railings this expensive composite product from Universal Forest warped really bad and fadedThe railing system rests on out stair steps and the supports buckled everywhere as time passedAfter contacting the Universal Forest Products and waiting for the technical support representative Milan M*** to meet with the board and figure out what they would do for us, he eventually got back to us and stated they would send new railings The product installed the same way in many pieces and warping and fading was present Milan refused to stand buy the product and no one from management or corporate office even came to our residence to inspect the product Milan eventually told me that it was my and the installers problem to work outThankfully the installer felt bad and stood buy his promise to give us a quality product I am happy to say today.....The Universal Forest railing product has FINAALY been removed and tossed in the garbage where it belongs and we have sweet new Westbury Aluminum Railings in place
If you want a quality product and one where the business/manufacture will stand behind it, I would not at all recommend Universal Forest ProductsWhat a year headache to deal with!!!