Universal Realty Reviews (1)
Universal Realty Rating
Description: Property Management Companies, Real Estate Agents
Address: 3008 Kilarney Ridge Loop, Cary, North Carolina, United States, 27511-5173
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Agent scheduled a showing of our home without even talking to her clients about price. Client's budget was not even close to our price /showing cancelThe agent/broker is a total [redacted] and has no idea about the basic rules of being an agent. She scheduled a showing of my house without even talking to her prospective clients about the price. At 5PM on a Thursday she schedules a showing of our home for 7PM on a Thursday night. We spent an hour cleaning and left the house by 6:30 PM for her showing. Then at 6:40PM she cancels the showing because the clients are not interested in a house anywhere near the price of our home. We had to totally pick up and leave our house plus spening lots of time cleaning because she couldn't ask a basic question to a client about price before scheduling a showing. Worst of all she told our realtor she did nothing wring in scheduling showings before talking to her clients about the price of a home or even the homes she was scheduling.Desired SettlementPublic apology and payment for our cleaning costs.Business Response my client requested to show all houses which met her Criteria and price under $800,000 in [redacted]. After showing first house, the husband changed his mind and decided not to see two houses (including the house) I called the appoinment center as fast as I could cancel the appoinment.