Universal Stones, Inc.

Thank you for your letter dated 2/7/To answer your letter in regarding Complaint *** * *** complaint on her newly installed *** *** *** Vanity topAfter reviewing all the facts, we have procured the standard of contract documentsThe client doesn't like the natural
variation howeverIn order to make client happy, we have agreed to replace a new vanity topThe client already selected new color and the new installation is going to happen this afternoon.We believe the case is closedWe will let you know if there may be anything further.Sincerely,Universal Stone Inc.Jerri W*

letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].  I have accepted offer.  Thank you for this service as they never would have done anything if it was not for you letter to them.  I will never use this company again but they did give me a new countertop because of their fear of having a complaint through Revdex.com.  I am not a picky person and the first countertop was trash but they allowed me to pick a new one.    God bless you guys!
Regards,
[redacted]