University Communications, Inc.

For the past three months I have received collections calls from Anna Davis, a representative from University Communications. She claims I authorized a purchase of Advertising air time in connection with San Francisco State University's anti-drinking and driving campaign. I DID NOT CONSENT TO THIS. We have separate communications with SFSU regarding our support of their campaigns, and have advised them of this company's suspiciously fraudulent attempt to collect payment from us.
Anna Davis will only call me from "anonymous" phone numbers, and although I repeatedly ask her to provide her email, she will not provide her contact information. I have no less than three voicemails per week.
We will NOT be processing payment to University Communications, Inc. and would like them to remove us from their call list immediately.

Review: University Communications representative, [redacted], contacted [redacted] on or around 5/9/2014 and inquired about our interest to purchase airtime on [redacted]s radio station, WRGW 540. I respectfully declined the services but the rep asked to recite the airtime message, which I listened to her give verbally. I then declined the services, yet again, and [redacted] reminded me of Intact's past participation in the program. I, again, declined University Communication's services and [redacted] asked if she could send me some information on the program for future consideration. I allowed the rep, [redacted], to mail some information about the radio station program for review by our CEO. I informed the rep that we were not interested in purchasing the radio station airtime and would contact University Communications should we desire to purchase radio station airtime in the future.A few weeks later we received in the mail an invoice for services we never authorized, approved, or requested. After informing University Communication of this error, a rep stated that [redacted] was still obligated to pay for the radio station airtime even though I continually declined the services.Desired Settlement: [redacted] wishes to have this invoice voided/cancelled by University Communications because no one from our company authorized or requested services from University Communication for radio station airtime. We feel this is an illegal attempt to make the company pay for services that were not requested, authorized, or approved.

Business

Response:

Business states that even though they are not in complete agreement with the consumer statements, they will still go ahead and sour

out the contract. There should be no more collection attempts and business will make its best effort to prevent future solicitation calls.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Thank you very much for your assistance with this matter. It is greatly appreciated.

Best Regards,

Accountant

###-###-#### - Phone

Review: the mentioned company called us in Miami, Florida, introducing themselves as the official advertising agency for [redacted], [redacted]. We called them who declined having any ties with this company. The offered to advertise our company on this institution radio for which we declined as we are a exporter and have no interest on local business whatsoever. They jkeep on calling offering it and saying that would air on a certain date , etc. for which we once again declined and ignored. For our surprised after that they came our with a letter and a invoice charging us for advertising services at [redacted]. We don't recognize and decline such charges. Besies we properly notify them by email in writing to avoid any further excuses. after that they called me asking for payment threatening to send us to collection.Now we have a letter from a collection agency asking and charging us fees for this rip-off.Again we don't recognize, hired, or have any proposal or agreement signed with this company, for what we consider it to be a scam. We will fight at ant level to protect our rights. For that we notified proper authorities on both states about their actions.Thank you very muchDesired Settlement: STOP SENDING ME COLLETIONS LETTERS IMMEDIATLLY OR I WILL PROCEED LEGALLY, MAKE NO MISTAKE ABOUT OR TRY ME.

Business

Response:

This account has been soured out as of December 12, 2014. This company has not been contacted by us for further sponsorship because they did not pay their original invoice. They have only been contacted in regards to their past due invoice. We have absorbed the cost of this invoice and they will not be contacted by us in the future.

Review: This agency has contacted us repeatedly about an alleged invoice for service for a radio ad. We were going to initially pay the invoice as part of our normal business practice, but after further investigation we found that no one in our organization authorized this "ad". [redacted] has called our office repeatedly, even after I forcefully asked her to stop calling. I told her she could put any request in writing and send it to our company and we would forward it to our attorneys. She indicated that she would call daily, to collect on this "donation". Their business practices are deplorable.Desired Settlement: I am asking that this company not only refrain from calling our company again, but that they remove our name and number from their contact list and that they negate the invoice for this "donation"

Business

Response:

On August 27th 2015, I spoke with [redacted] the owner of the company and the person that authorized the actual sponsorship. She explained to me that to her understanding the check was issued and sent out on July 13, 2015. I explained that we had not received payment on the invoice as of yet. She let me know that she would be placing a stop payment on the original check and would issue a new one minus the charge for the stop payment. On September 4th, 2015 I called back to follow up with [redacted] in regards to the payment and [redacted] answered when I asked to speak with [redacted] she let me know that she was not in the office and asked if I would like to leave a message. I agreed and when I began to leave my information she became upset and told me that she would not be paying the invoice. I explained that because she wasn't the person that had had authorized the invoice that I would have to continue collection attempts until I spoke with [redacted]. It made her very angry and she began to yell at me and eventually hung up. Today September 11th, 2015 I tried once again to contact [redacted] and Ms. [redacted] answered the phone and once again she refused to allow me to speak with [redacted] in regards to the past due invoice. I did not tell her that I would continue to call daily but I did explain to her that I would have to continue collection attempts until I could speak with [redacted] directly. To resolve this issue we will cancel out the invoice and we will also remove [redacted]. [redacted] and [redacted] from our calling list.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.