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University Inn Oxford MS

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Reviews University Inn Oxford MS

University Inn Oxford MS Reviews (5)

I have had no issues with her not getting room service but it is hard to know if something is wrong when their is always a DND sign on the door, we did go to replace the fridge and they still had the dnd sign on the doorthat signs lets us know, not to disturbThe fridge we did pull out of another room but we had just put a brand new one in that room and it was close to their room so that's why we pulled it out of their for the speediness and that row of rooms don't get rented unless we are busythe fridge was working the day before and the whole time we replaced it....strange that the same room has a fridge problemAlso days prior they were outside their room drunk and yelling and we had over calls complaining of the noiseOne room thought we needed to call the police which we didn't, to save them from any kind of problems we chose to solve it in house which now seems like a problemOne of their guys puked in the bed which we didn't complain aboutMy front desk clerk [redacted] had to go and tell them to calm downWhen I mentioned this to her she said what its a crime to drink I responded by saying you can drink but keep it under controlAlso I by the gentlemen(Mr***) that rented the rooms and was paying for the rooms never mentioned a family staying only workersI have no problem with customers, I have been a GM for over yearsWe have had rooms here for the past months working on projects on campus and never had any issues so its hard to see how room has had problems and only been here for weeksIf there is any other questions or comments needed please feel free to reply back.when we where talking about the fridge I just mentioned that several things could have happened, one being the kids, maybe the plug got pulled, as soon as I said that she didn't want to talk she just wanted to yell and I was trying to have an adult conversation not an argument with a guest that didn't want to hear what I had to say [redacted] GM

I have had no issues with her not getting room service but it is hard to know if something is wrong when their is always a DND sign on the door, we did go to replace the fridge and they still had the dnd sign on the doorthat signs lets us know, not to disturbThe fridge we did pull out of another
room but we had just put a brand new one in that room and it was close to their room so that's why we pulled it out of their for the speediness and that row of rooms don't get rented unless we are busythe fridge was working the day before and the whole time we replaced it....strange that the same room has a fridge problemAlso days prior they were outside their room drunk and yelling and we had over calls complaining of the noiseOne room thought we needed to call the police which we didn't, to save them from any kind of problems we chose to solve it in house which now seems like a problemOne of their guys puked in the bed which we didn't complain aboutMy front desk clerk *** had to go and tell them to calm downWhen I mentioned this to her she said what its a crime to drink I responded by saying you can drink but keep it under controlAlso I by the gentlemen(Mr***) that rented the rooms and was paying for the rooms never mentioned a family staying only workersI have no problem with customers, I have been a GM for over yearsWe have had rooms here for the past months working on projects on campus and never had any issues so its hard to see how room has had problems and only been here for weeksIf there is any other questions or comments needed please feel free to reply back.when we where talking about the fridge I just mentioned that several things could have happened, one being the kids, maybe the plug got pulled, as soon as I said that she didn't want to talk she just wanted to yell and I was trying to have an adult conversation not an argument with a guest that didn't want to hear what I had to say *** ***GM

Complaint: [redacted]
I am rejecting this response because: He failed to tell the whole the truth. We left that establishment because he had told me to my face that we can check out and we would not be missed. But yet, he called up there begging that we stay. I understand that there are two sides to the story, but I'm not going to sit here and argue back and forth. My husband has worked on the road for six years and we have never had any issues. But to me, it just surprises me that from day one when we asked to get different rooms because the other rooms had black mold all over the walls, all of sudden that establishment put up 7 cameras on that one side where we finally was staying in. To me that is invasion of privacy, but what do I know, right? So you don't want to keep your hotel clean and up to date on all codes, then that's fine. But do know that the health department will be there at some point in time to check the place, and to give all your workers drug testes. And yes, I said drug test. Just want to make sure that you don't have a bunch of pill heads working for you. Good luck!
 Regards,
[redacted]

I have had no issues with her not getting room service but it is hard to know if something is wrong when their is always a DND sign on the door, we did go to replace the fridge and they still had the dnd sign on the door. that signs lets us know, not to disturb. The fridge we did pull out of...

another room but we had just put a brand new one in that room and it was close to their room so that's why we pulled it out of their for the speediness and that row of rooms don't get rented unless we are busy. the fridge was working the day before and the whole time we replaced it....strange that the same room has a fridge problem. Also 2 days prior they were outside their room drunk and yelling and we had over 5 calls complaining of the noise. One room thought we needed to call the police which we didn't, to save them from any kind of problems we chose to solve it in house which now seems like a problem. One of their guys puked in the bed which we didn't complain about.. My front desk clerk [redacted] had to go and tell them to calm down. When I mentioned this to her she said what its a crime to drink I responded by saying you can drink but keep it under control. Also I by the gentlemen(Mr. [redacted]) that rented the rooms and was paying for the rooms never mentioned a family staying only workers. I have no problem with customers, I have been a GM for over 25 years. We have had 15 rooms here for the past 9 months working on projects on campus and never had any issues so its hard to see how 1 room has had problems and only been here for 3 weeks. If there is any other questions or comments needed please feel free to reply back.when we where talking about the fridge I just mentioned that several things could have happened, one being the kids, maybe the plug got pulled, as soon as I said that she didn't want to talk she just wanted to yell and I was trying to have an adult conversation not an argument with a guest that didn't want to hear what I had to say
 
[redacted]
GM

Complaint: [redacted]
I am rejecting this response because: He failed to tell the whole the truth. We left that establishment because he had told me to my face that we can check out and we would not be missed. But yet, he called up there begging that we stay. I understand that there are two sides to the story, but I'm not going to sit here and argue back and forth. My husband has worked on the road for six years and we have never had any issues. But to me, it just surprises me that from day one when we asked to get different rooms because the other rooms had black mold all over the walls, all of sudden that establishment put up 7 cameras on that one side where we finally was staying in. To me that is invasion of privacy, but what do I know, right? So you don't want to keep your hotel clean and up to date on all codes, then that's fine. But do know that the health department will be there at some point in time to check the place, and to give all your workers drug testes. And yes, I said drug test. Just want to make sure that you don't have a bunch of pill heads working for you. Good luck! Regards,
[redacted]

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Address: 1101 Frontage Road, Oxford, Mississippi, United States, 38655

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