University of Missouri Hospital

Complaint: [redacted] I am rejecting this response because: my insurance says this was out of network insurancei think that is a scam from [redacted] hospital to get more money from peoplelaim # : [redacted] Date Received: 5/2/2017Print This ClaimPayment InformationTotal ChargesNon Covered ServiceNetwork SavingsCopaymentApplied to DeductibleApplied to CoinsuranceAmount Paid by Blue KCYour Part$177.20$0.00$0.00$0.00$177.20$0.00$0.00$ Sincerely, [redacted]

In reference to your letter dated 07-04-regarding the above named individual, I have received his complaint We do not bill insurance in an out of network name as he has indicated His charges were billed to patient's insurance plan The charges were billed under Curators of the University of Missouri as all of our claims are for our facility charges The balance of $that the patient refers to in his letter is currently being processed by the patient's insurance since prior to May.Please let me know if I can be of further assistance

In regards to your complaint date of 03-22-referencing the above consumer and dates outlined in your letter I have sent a letter to Ms [redacted] today in response to her request.On 12-29-2016, Ms [redacted] left a message for me to return her call I did return her call the same day and received her voice mail which I left a message that I had done so.If any further information is needed, please feel free to contact me at [redacted]

Attention: Dispute Resolution DepartmentIn regards to your letter dated 08-01-referencing the above customer and dates outlined in your letter, we are unable to find these dates for your customer If your customer has any other information, I will be glad to review it at that time and respond, provided a signed consumer HIPPA release is enclosed If any further information is needed, please feel free to contact me at [redacted] .Sincerely, [redacted] ***, CPCSupervisor, Customer ServiceMU Health Care

Attended ER- had lumbar puncture in October of Procedures were attempted to rule out cause of my illnessBill for 660$ has been added to collections when insurance wasnt contacted appropriatelySame bill is being added to collections/deragatory multiple times

10/27/2017: Mediator called and left a message for the consumer.11/3/2017: Mediator called and left a message.11/8/2017: Mediator called and left a message

Attended ER- had lumbar puncture in October of 2014. Procedures were attempted to rule out cause of my illness. Bill for 660$ has been added to collections when insurance wasnt contacted appropriately. Same bill is being added to collections/deragatory multiple times.

In regards to  your complaint date of 03-22-2017 referencing the above consumer and dates outlined in your letter.  I have sent a letter to Ms. [redacted] today in response to her request.On 12-29-2016, Ms. [redacted] left a message for me to return her call.  I did return her call the...

same day and received her voice mail which I left a message that I had done so.If any further information is needed, please feel free to contact me at [redacted].

In reference to your letter dated 07-04-2017 regarding the above named individual, I have received his complaint.  We do not bill insurance in an out of network name as he has indicated.  His charges were billed to patient's insurance plan.  The charges were billed under Curators of...

the University of Missouri as all of our claims are for our facility charges.  The balance of $177.20 that the patient refers to in his letter is currently being processed by the patient's insurance since prior to May.Please let me know if I can be of further assistance.

Attention: Dispute Resolution DepartmentIn regards to your letter dated 08-01-2016 referencing the above customer and dates outlined in your letter, we are unable to find these dates for your customer.  If your customer has any other information, I will be glad to review it at that time and...

respond, provided a signed consumer HIPPA release is enclosed.  If any further information is needed, please feel free to contact me at [redacted].Sincerely, [redacted], CPCSupervisor, Customer ServiceMU Health Care

Complaint: [redacted]
I am rejecting this response because: my insurance says this was out of network insurance. I think that is a scam from [redacted] hospital to get more money from people. laim # : [redacted]Date Received: 5/2/2017Print This ClaimPayment InformationTotal ChargesNon Covered ServiceNetwork SavingsCopaymentApplied to DeductibleApplied to CoinsuranceAmount Paid by Blue KCYour Part$177.20$0.00$0.00$0.00$177.20$0.00$0.00$177.20
Sincerely,
[redacted]