Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
We apologize for the frustration the individual encountered. We found an error on how the payment plan was established, which led to a statement not being sent. This has been corrected, as well itemized statements were mailed yesterday. Also, our billing supervisor, Chris left a
message yesterday to apologize and discuss further
Our records indicate billing statements were sent on 12/30/2014, 1/28/and 2/26/indicating a balance An outbound call was made by our billing department on 3/24, which there was not an answer The clinic staff may not have an updated balance if insurance has not fully
processed At this time there has not been a negative post to his credit report
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for fixing the mistake and I hope that you will continue to work the kinks out of your billing department.
Sincerely,
[redacted]
Our billing manager is conducting a review of all consumers accounts. Unfortunately, this will require additional time. We expect to contact the consume within the next week with further details. Thanks,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
We apologize for the frustration the individual encountered. We found an error on how the payment plan was established, which led to a statement not being sent. This has been corrected, as well itemized statements were mailed yesterday. Also, our billing supervisor, Chris left a
message yesterday to apologize and discuss further
Our records indicate billing statements were sent on 12/30/2014, 1/28/and 2/26/indicating a balance An outbound call was made by our billing department on 3/24, which there was not an answer The clinic staff may not have an updated balance if insurance has not fully
processed At this time there has not been a negative post to his credit report
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for fixing the mistake and I hope that you will continue to work the kinks out of your billing department.
Sincerely,
[redacted]
Our billing manager is conducting a review of all consumers accounts. Unfortunately, this will require additional time. We expect to contact the consume within the next week with further details. Thanks,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]