University Pediatric Dentistry PC

We are in receipt of complaint #*** and have done a thorough review of the account history, services rendered, payments, comments and balanceWe acknowledge that this individual has been trying to resolve the accountHealthcare billing is complex and sometimes overwhelming and after review I
felt that we were not sufficiently explaining the balance of this account nor were we providing patient friendly statementsGiven this and the earnest attempt by this individual to resolve the account we have decided to adjust the balanceWe have written off the charges and pulled the account back from any further collectionI personally spoke with this individual to advise them of this statusI trust this will resolve this issue and if there are any further issues please call me at ###-###-####Sincerely, Roseann MChief Operating Officer University

We were sorry to hear about the above reference complaint submitted by *** *** concerning her August visit to University Pediatric Dentistry. Please be advised that we have rectified the problem by crediting Ms***' account the disputed amount of $for the
second fluoride treatmentWe hope thls action satisfies her request and brings ID *** to closure.Should you have any further questions, please do not hesitate to contact me at ***.Sincerely,Roseann M*** Chief Operating OfficerUniversity Pediatric Dentistry