OMG! I wrote this review under College Prep, because the number 1-888-611-8941 came up. However, this could apply to University Prep, so I am leaving this review on University Prep Center too. I wish I had known about this company. On May 7, 2018, I received a call from a young lady stating she was in college. Stated my daughter was interested in this program. My daughter wasn't home. When she came home that next day, I asked her. My daughter stated this was not true. Unfortunately, I gave up my credit card information and was charged an initial 216.32. I received the package around May 10, 2018. I sent the package back return to sender on May 14, 2018. I NEVER opened the package. I called on this date or around May 16, 2018 to let the company know it was being sent back. I thought all was taken care of. On July 5, 2018, I noticed a new charge of 69.95. I called my bank and then obtained the number to College Prep. I called and spoke to James. I was told that I would be credited back the 69.95. I expressed again that I did a return to sender on the package and NEVER opened it up. On Saturday, July 7, 2018, I looked at my account for the credit of 69.95 and it was there. I further checked for the first charge of 216.32 and noticed to my surprise that I was NEVER credited back the package. I called this morning, July 9, 2018 and spoke with James. I talked about the 69.95 credit, then I further inquired why I hadn't been credited the 216.32 when I had returned the package unopened. James claimed they never received it. I stated how could that be when it was taken to the post office and written return to sender on the package. James stated again...it was never received nor logged in as received. I asked James for his last name. He stated...I cannot give you that. I've given you all the information I can. I told James that they were a FRAUD and FULL of !%#@. I was very upset, because I am being charged for a package that I never even opened and returned in good faith. I contacted my bank to dispute and am hoping I can get my money back. I never noticed that I did receive the credit, because I had some money in my account at the time. My bank filed a dispute. They asked me if I had a tracking slip or any emails from the company. I told the bank that the company never emailed me; only called on the phone. I don't have any tracking, because I didn't think I would have an issue. This has certainly taught me a big lesson. Track any packages you send in the mail. Can't trust anyone! If James never received the initial package back, then why go ahead and give me a credit for the 69.95 and tell me that I won't receive any further charges. That's because I returned the package in tact to them, NEVER opened. That lets you know it's a FRAUD! I am really upset, but it won't happen to me again. I am on alert now.
OMG! I wrote this review under College Prep, because the number 1-888-611-8941 came up. However, this could apply to University Prep, so I am leaving this review on University Prep Center too. I wish I had known about this company. On May 7, 2018, I received a call from a young lady stating she was in college. Stated my daughter was interested in this program. My daughter wasn't home. When she came home that next day, I asked her. My daughter stated this was not true. Unfortunately, I gave up my credit card information and was charged an initial 216.32. I received the package around May 10, 2018. I sent the package back return to sender on May 14, 2018. I NEVER opened the package. I called on this date or around May 16, 2018 to let the company know it was being sent back. I thought all was taken care of. On July 5, 2018, I noticed a new charge of 69.95. I called my bank and then obtained the number to College Prep. I called and spoke to James. I was told that I would be credited back the 69.95. I expressed again that I did a return to sender on the package and NEVER opened it up. On Saturday, July 7, 2018, I looked at my account for the credit of 69.95 and it was there. I further checked for the first charge of 216.32 and noticed to my surprise that I was NEVER credited back the package. I called this morning, July 9, 2018 and spoke with James. I talked about the 69.95 credit, then I further inquired why I hadn't been credited the 216.32 when I had returned the package unopened. James claimed they never received it. I stated how could that be when it was taken to the post office and written return to sender on the package. James stated again...it was never received nor logged in as received. I asked James for his last name. He stated...I cannot give you that. I've given you all the information I can. I told James that they were a FRAUD and FULL of !%#@. I was very upset, because I am being charged for a package that I never even opened and returned in good faith. I contacted my bank to dispute and am hoping I can get my money back. I never noticed that I did receive the credit, because I had some money in my account at the time. My bank filed a dispute. They asked me if I had a tracking slip or any emails from the company. I told the bank that the company never emailed me; only called on the phone. I don't have any tracking, because I didn't think I would have an issue. This has certainly taught me a big lesson. Track any packages you send in the mail. Can't trust anyone! If James never received the initial package back, then why go ahead and give me a credit for the 69.95 and tell me that I won't receive any further charges. That's because I returned the package in tact to them, NEVER opened. That lets you know it's a FRAUD! I am really upset, but it won't happen to me again. I am on alert now.