Unlimited Beauty

Dear [redacted] Thank you for bringing your concerns to our attentionWe look forward to working with you to reach a timely and informal resolution of this matter and hope to minimize any inconvenienceWe stand by the quality of our products and take pride in them and in our proprietary formulas The Terms and Conditions of our website explains the trial offer and associated customer’s obligationsPrior to purchasing anything from our website every customer is required to accept the terms mentioned at two different places on the order form before placing the order which states that, “By submitting my information, “I confirm I am over and agree to the Terms of Service and the Privacy policy of this site” Once you check mark the empty box and click to Rush my Trial we consider that you had read, understood, and agreed to the Terms and ConditionsWe offer day trial period that start from the order date, in which the customer has the privilege of using a product at the cost of shipping and handling at this timeThen, after the trial period has expired, the customer is charged for the full price of the monthly supply bottle received during your trial periodThereafter, automatic shipments are sent out and charged to the customer every month, eliminating the need to remember to reorder their favorite productA customer is not obligated to continue automatic shipments and can request cancellation at any time Besides, we are unable to locate your account prior to the information providedTherefore, kindly provide us with the same information that was used at the time of placing the order and reply back to this email with the information mentioned below so that we may be better able to assist: Customer ID: Customer Name: Customer Address: Customer Phone number: Customer Email Address: We appreciate the opportunity of being of service to you and hope you will consider using our products again in the future Regards, Customer Support

Revdex.com CASE#: 12351049 Dear [redacted] Thank you for bringing your concerns to our attention. We look forward to working with you to reach a timely and informal resolution of this matter and hope to minimize any inconvenience. We stand by the quality of our products and take pride in them and in...

our proprietary formulas. The Terms and Conditions of our website explain the trial offer and associated customer’s obligations. Prior to purchasing anything from our website every customer is required to accept the terms mentioned on the order form before placing the order form. Please note that despite putting the credit cards details on the order form, the order does not go through until and unless customer clicks on "Rush my Trial". Once the customer click on the “Rush my Trial” order request goes through and shipping and handling charges are applied instantly accordingly. We offer a 14 day trial period that starts from the order date for the product Vlamorous in which the customer has the privilege of using a product for the cost of shipping and handling at this time. Then, after the trial period has expired, the customer is charged for the full price of the monthly supply bottle received during your trial period. Thereafter, automatic shipments are sent out and charged to the customer every month, eliminating the need to remember to reorder their favorite product. A customer is not obligated to continue automatic shipments and can request cancellation at any time. However, we request you to review and refresh your recollection of the Terms and Conditions which is mentioned on our website, including specifically our liberal refund policy.  The Refund Policy outlined in the Terms and Conditions states, in part:  “We will gladly accept returns and issue full refunds (less shipping and handling and $20 restocking fee), no questions asked - for returns received within 30 days of the order date where no promotion was redeemed (i.e., Rebate or Trial Promotions). For regular offers where the full product price is paid (not including Promotional Discounts, Rebate, Promotions or Trial Promotions), simply contact a Customer Service Representative to receive return instructions and self-addressed, prepaid postage. Please note that we cannot process packages marked "Return to Sender" or "Refused". All returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing of your return to your account. RMA numbers can be obtained by calling our Customer Support Team.” [redacted] placed an order for Vlamorous on July 25th, 2017. On August 25th, 2017 [redacted] contacted our company for cancellation. One of our customer support representatives explained the program and cancelled her subscription for the product. In regards to her refund request, since she agreed to receive a free shipment of the product Vlamorous to compensate the charge, therefore, the representative sent a free shipment of the product Vlamorous. As per the [redacted] record, the product is in transit and she will receive it shortly. Following is the tracking number: Tracking number: [redacted] Email has been sent confirming the tracking details. Regards, Customer Support Manager

Dear [redacted] Thank you for bringing your concerns to our attention. We look forward to working with you to reach a timely and informal resolution of this matter and hope to minimize any inconvenience. We stand by the quality of our products and take pride in them and in...

our proprietary formulas.  The Terms and Conditions of our website explains the trial offer and associated customer’s obligations. Prior to purchasing anything from our website every customer is required to accept the terms mentioned at two different places on the order form before placing the order which states that, “By submitting my information, “I confirm I am over 18 and agree to the Terms of Service and the Privacy policy of this site” Once you check mark the empty box and click to Rush my Trial we consider that you had read, understood, and agreed to the Terms and Conditions. We offer 14 day trial period that start from the order date, in which the customer has the privilege of using a product at the cost of shipping and handling at this time. Then, after the trial period has expired, the customer is charged for the full price of the monthly supply bottle received during your trial period. Thereafter, automatic shipments are sent out and charged to the customer every month, eliminating the need to remember to reorder their favorite product. A customer is not obligated to continue automatic shipments and can request cancellation at any time.   Besides, we are unable to locate your account prior to the information provided. Therefore, kindly provide us with the same information that was used at the time of placing the order and reply back to this email with the information mentioned below so that we may be better able to assist:   1. Customer ID: 2. Customer Name: 3. Customer Address: 4. Customer Phone number: 5. Customer Email Address:   We appreciate the opportunity of being of service to you and hope you will consider using our products again in the future.   Regards, Customer Support