Unlimited Funding Program

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I have nnot received an email for cancellation of the Diamond Program.  Turn-Key Systems needs to cncel
their automatic withdrawal of over $100.00 from my credit union account.
Their refund of $897 is only a partial resolution to this matter.
[redacted]

January 16, 2015
To Whom It May Concern,
Please be advised that Turn Key Systems values all of our customers and take any customer refund request and complaints very seriously.  
Please be advised that [redacted] made this...

purchase of $897 on January 10, 2015, and when she contacted our customer service department on January 12, 2015, to cancel the order she was transferred to her business adviser and the sales manager.
Please see the attached refund confirmation that was processed in the amount of $897 on January 15, 2015, which Ms. [redacted] should see on her credit card statement within 5 - 7 business days.
This refund was done in a timely manner as we do not want to have a negative report with the Revdex.com.
Thank you
[redacted]
[redacted]
Turn Key Systems, Inc.

Review: I signed up for an online course in real etate on aturday, January 10, 2015 after listening and payig for a webinar hosted by [redacted]. I immediately emailed cancellation instructions.

The course was authorized and taken from my bank account in the amount of $897.00. I also signed up for a fee of over 10000 to be deducted from my account on a mothly basis for consulting services. I cancelled these services. On Monday, January 12, 2015, I contacted the office and wa transferred to Mr. [redacted] who would not take the cancellation request seriously and persuaded me to stay with their Diamond Program. I called bacck and tried to cancel. I spoke to Mr [redacted] on several occasions and he always wouold not take the ancellation request seriously. I called the Billing Department today, January 14, 2014 and was transferred to a woman. She was very rude and said that I would receive an email. I told her that the only things that she needs to ay to me is that they will refund my money as promised when I signed up...a 30 day trial money back guarantee. I have not received any product from them in term of CD's, etc. and will refuse delivery if sent t o me. My credit union will file a dispute with me for fraudulent charges and I will take any and all legal steps to recover my money. I feel that they have not honored their own expressed promise to cancel or refund any money if requested by the customer within the 30-day trial period.Desired Settlement: Refund $897.00 withdrawn from my credit union bank account via VISA card. Cancel their Diamond Program and cancel the monthly fee to withdraw over 100.00 from my VISA account with my credit union.

Business

Response:

January 16, 2015