Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [This company has been a complete nightmare to work with!!!! They use bullying tactics and lie to there customers as they did to me in this instanceThe 1st time I requested to cancel this order Joel with that company let me know I would only need to be responsible for the 30% restocking fee, he said since it hadnt actually shipped that the roundtrip fee would not applyWhen I spoke to Joel and requested to cancel I was under the impression that this item hadnt shipped, I'm being charged on an item that never made it round trip to me, how is that fair especially when I requested to cancel this I was told it hadnt shippedThis is wrong and I honestly will be seeking legal counsel regarding thisWill NEVER do business with this company again and have started telling everyone I know about my experience and these [redacted] and to avoid them like the plague.In good faith this company should not tact on this roundtrip fee, this item didnt make it roundtrip and when I spoke to Joel he said I would only be responsible for the restocking fee/said nothing about a round trip feeI was told that it hadnt actually shipped but was ready to shipI should only be responsible for the 30% restocking fee.Had this order been cancelled the 1st time as I requested, I wouldnt have gotten these ridiculous round trip fees tacted onIf this is not resolved to my liking I will be forced to seek legal action to resolve and bring attention to this companies deceptive and unfair practices] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I have contacted business and the issue is pending resolution on the week of August [redacted] per business owner
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [This company has been a complete nightmare to work with!!!! They use bullying tactics and lie to there customers as they did to me in this instanceThe 1st time I requested to cancel this order Joel with that company let me know I would only need to be responsible for the 30% restocking fee, he said since it hadnt actually shipped that the roundtrip fee would not applyWhen I spoke to Joel and requested to cancel I was under the impression that this item hadnt shipped, I'm being charged on an item that never made it round trip to me, how is that fair especially when I requested to cancel this I was told it hadnt shippedThis is wrong and I honestly will be seeking legal counsel regarding thisWill NEVER do business with this company again and have started telling everyone I know about my experience and these [redacted] and to avoid them like the plague.In good faith this company should not tact on this roundtrip fee, this item didnt make it roundtrip and when I spoke to Joel he said I would only be responsible for the restocking fee/said nothing about a round trip feeI was told that it hadnt actually shipped but was ready to shipI should only be responsible for the 30% restocking fee.Had this order been cancelled the 1st time as I requested, I wouldnt have gotten these ridiculous round trip fees tacted onIf this is not resolved to my liking I will be forced to seek legal action to resolve and bring attention to this companies deceptive and unfair practices] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]