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Reviews Up and Running Technology

Up and Running Technology Reviews (8)

Called them to inquire if they could fix a problem with our game consoleThey said they could and they'd have an estimate to us for repair within a day or twoIt is now days and many phone calls and visits laterThey don't return our phone calls and every time we have stopped back at the shop no one seems to be there and the door is locked, though the sign says "open" and the lights are on
We are just trying to get our property back at this pointIf we do not receive our equipment we will have to consider legal alternatives to get our property back Avoid this business

I brought an Acer tablet to them to have a cracked screen replaced. I have never received a call from them, I have called there over 30 times and left easily over a doz messages with my number to call me back. I have driven to their store 4 times and the lights are on the open flag is out but the door is locked. I have seen other people walk up to the door as well.Desired SettlementJust want the tablet back fixed or not.Business Response I spoke with her yesterday to schedule a pickup so I am unsure why she still opened a case. She's getting her tablet back this Saturday, as I have already scheduled that with her. All of her complaints are blown out of proportion and some aren't true at all. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Yes he did finally contact me yesterday afternoon after I had called the Revdex.com. He did say he will be there on Sat so we will hopefully get the tablet back on Sat.

Called them to inquire if they could fix a problem with our game console. They said they could and they'd have an estimate to us for repair within a day or two. It is now 5 days and many phone calls and visits later. They don't return our phone calls and every time we have stopped back at the shop no one seems to be there and the door is locked, though the sign says "open" and the lights are on.
We are just trying to get our property back at this point. If we do not receive our equipment we will have to consider legal alternatives to get our property back. Avoid this business.

failure to deliver product/service as stated; won't return callsDropped off a tablet for repair on Sat. Dec. 6th and told the repair would take until Monday or Tues. Dec. 8 or 9th; called and left messages and was told repair person had [redacted] would be ready Thursday Dec. 11th; told on Dec. 11th would be ready on Saturday Dec. 13th; went to pick up no one at store; called Sunday no response; called Monday Dec. 15th no response to voice mail messages. Now no contact at all and business is holding our device with no way to retrieve it, broken or not.Desired SettlementEither to repair tablet as noted or to return broken device to us if not repaired so we can have it repaired elsewhere.

Called them to inquire if they could fix a problem with our game console. They said they could and they'd have an estimate to us for repair within a day or two. It is now 5 days and many phone calls and visits later. They don't return our phone calls and every time we have stopped back at the shop no one seems to be there and the door is locked, though the sign says "open" and the lights are on.
We are just trying to get our property back at this point. If we do not receive our equipment we will have to consider legal alternatives to get our property back. Avoid this business.

I dropped my iPad mini for service to replace a cracked glass on December 23, 2014. I have yet to receive my property back fixed or otherwise. I was assured told via text on 2/6/14 it would be replaced if he could not fix. I have all of the text between the business and myself for the past three months now going on four. I have been ignored for weeks at a time without communication. I was told he would seek the help of Apple and still nothing. I am prepared and am legally able to charge [redacted] ([redacted]) with Larceny over [redacted] I want my property back or replaced I have been exploited as a consumer and my property stolen. My attorney has advised me to file and ask for a replacement and damages. It has been over three months,my son uses for school work it's been a great inconvenience.Product_Or_Service: Apple iPod miniDesired SettlementI want my property back in working order or it replaced. I will then take it to Apple, to make sure nothing has been done to harm it any further. I will also pay the [redacted] we agreed upon for the service whether it is mine refurbished or replaced. Business Response I am attaching the invoice from when [redacted] picked up and paid for the iPad repair. I charged her the repair price and replaced it with a refurbished/like new product. She was happy with the resolution. I really don't have time until next week to follow up further but I may be able to respond to email, if you need me.Thank you,[redacted]Up and Running Technology

Dropped off iPhone 5s to get cracked screen replaced on 6/10, while attempting to replace it my phone was damaged more and could not be fixed. I dropped my iPhone 5s off to get my cracked screen replaced on 6/10/2014, while attempting to replace my screen my phone was damaged to the point of it not being able to be repaired. I was told my phone would be replaced. I have called and left messages with no response, as well as going to the business itself for 5 weeks before he contacted me saying that he was going to have to replace the phone that week. The phone however has still not been replaced as of 7/28/14.Desired SettlementI am looking for a NEW replacement to my iPhone. Seeing that it has been almost 7 weeks with no resolution.

Dropped off iPhone 5s to get cracked screen replaced on 6/10, while attempting to replace it my phone was damaged more and could not be fixed. I dropped my iPhone 5s off to get my cracked screen replaced on 6/10/2014, while attempting to replace my screen my phone was damaged to the point of it not being able to be repaired. I was told my phone would be replaced. I have called and left messages with no response, as well as going to the business itself for 5 weeks before he contacted me saying that he was going to have to replace the phone that week. The phone however has still not been replaced as of 7/28/14.Desired SettlementI am looking for a NEW replacement to my iPhone. Seeing that it has been almost 7 weeks with no resolution.

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Description: Electronic Equipment & Suppliers - Service & Repair

Address: 3 Sutton Ave, Oxford, Massachusetts, United States, 01570

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www.uandrt.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Up and Running Technology, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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