Up Front Automotive Service, Inc

Initial Business Response /* (1000, 5, 2016/01/11) */
I think this person has the wrong companyWe do not nor have we ever offered cars for saleCan not find this person in computer log
Thank you
Sean P***
P.SI noticed that this person stated that they never paid any money but wants a
refundRefund for whatFree advice on their ( I'm sure, very nice car that needs no repairs what so ever) carAnd why would they wait so longMy guess is that the car is broken and we have desperate measures going on here nowMaybe needing money for a new car ? I don't knowYou tell me what this sounds likeCan you please see if this person also has claims against other shops too ? Does or did they have a receipt for work preformed ?
Have a good one
Respectfully yours
Sean
Initial Consumer Rebuttal /* (3000, 7, 2016/02/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First off, HOW RUDE! This isn't even THE FIRST time i've gotten service there and YOU don't have ME as a customer?? My car was a Chevy Cavalier, not in the best shape BUT I brought it in for a routine check, & leaving with NO OIL was a pretty routine check if you ask meI did have ALOT going on during this time,but that isn't really your businessMaybe customer service isn't your strong suit Sean,since i've only ever seen the old fella in the frontNever cared that you stayed in back smoking pot, I just want the money back for my inspection,which was OVER 70$And YOU should have that receipt for servicesI don't go around blaming business' for stuff, but I really felt a need to do so here because ENGINE OIL IS ROUTINE WITH AN INSPECTION,even on old crappy carsLuckily, that car still runs and is healthy per Mighty Auto Pro-which I recommend as they guarantee their servicesMaybe you guys could learn a thing or two-*** ***
Final Business Response /* (4000, 9, 2016/03/07) */
I am not giving back any money you should have came back as a normals rain would do when they realized that they had no oilI do not believe you when you say there was no oilYou would have not Been able to drive the car more that three minutes with out the engine locking upSorry it's just the way it isSo as for what ever other shop is telling you good luck with themI sure they are real honest in telling you that your car had no oil and if you are still driving the car that even ensures me that your car had oil in itSo I mean you are tell me that we did a check engine diagnosis on your car and intentionally drained the oil outI don't think soMy gues is your car leaks and you maybe discovered that it all leaked out over the course of a couple months and know you are blaming meSorry but it just don't line upI mean you are waiting how long to file this? Come onIt's not believable sorry plus I have a no refund policy for cases just like this Sorry for what ever happened to you at what ever shop you went to months after you came to mine