10.13.15Re: ID # 10850983We understand the frustration that [redacted] is feeling towards his situation with his [redacted]. Unfortunately, we have no level of influence with the manufacturer in regards to this claim. Volkswagen extended the warranty coverage on the part from 60,000-120,000. The claim...
for [redacted] fell outside the 120,000 mark and will no longer be warranted by Volkswagen of AmericaWe spoke with Volkswagen of America regarding this claim and had no success in persuading them to honor his claim due to the mileage on his [redacted].As a retailer, I feel we acted in good faith and made every attempt to work with Volkswagen of America on [redacted] behalf. At this point, any warranty questions and approvals/denials are at the discretion of Volkswagen of America.Dan M.General ManagerBeechmont Volkswagen
10.13.15Re: ID # 10850983We understand the frustration that [redacted] is feeling towards his situation with his [redacted]. Unfortunately, we have no level of influence with the manufacturer in regards to this claim. Volkswagen extended the warranty coverage on the part from 60,000-120,000. The claim...
for [redacted] fell outside the 120,000 mark and will no longer be warranted by Volkswagen of AmericaWe spoke with Volkswagen of America regarding this claim and had no success in persuading them to honor his claim due to the mileage on his [redacted].As a retailer, I feel we acted in good faith and made every attempt to work with Volkswagen of America on [redacted] behalf. At this point, any warranty questions and approvals/denials are at the discretion of Volkswagen of America.Dan M.General ManagerBeechmont Volkswagen