Uppal, Satnam S., MD, Inc.

Dear Sir or Madam, I was taught you're only as important as your name So make it the best it can be. Being in business for over years, with over thousand clients, is much to be proud of! The grandchildren that accompanied their grandparents into our business are
bringing their own pets in now. We have found that after all these years in business That some dogs are more active in getting dirty (messy) then othersI was told by the professional handler's that one of my champion Goldens could walk between the raindropsThat's clean!! Not all pets have this trait and especially if boarded together. The *** pets, at their request, were always boarded together, so they could play together and for the extra discountDuring this time their pets were bathed several times plus their departure bath because of their messy playOur business is cleaned and disinfected inside and out everyday, holidays or not! The Bergmens have been into our business nine times since 2012. They were offered free baths and free boardHow else do we compensate for something we did not cause!!! Sincerely Broughton's Kenne

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Our two dogs are terriers very clean We r talking laying in pee all day We surprised them without calling we had always called Our two dogs especially *** is yrs old cannot play very much*** *** is years old I don't want to go back to that place ever...nor did they ever wash our dogs.....they are caretakers of our dogs regards of our discount for being military and boarding them together Hn u se your white dog stained so badly ith urine nd stunk so bad and the girl said they stepped in urineOmgThis company has a responsibility to care for our dogs in there custodyI'm so disappointed in hre wy of handling this I have taken photos me I'm so upstI want a full refund of not taking care of my dogs