UProof

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease make sure 50% of total damaged is covered as mentioned
Regards,
*** ***

When the customer filed a claim with us in the beginning of May, we told the customer to call our claims departmentThe claim department informed us that they did not have the customer's IMEI and only had the serial numberThey denied the claim because of thatI informed the customer that the
claims department was not going to cover the claimWe informed the customer that we will still cover 50% of whatever the cost would be to fix the phoneHe said his iPhone would not turn on so most likely he would need a new oneIt cost $at *** to get a new one if you give them the damaged phoneWe were willing to send a check for $but the customer wanted nothing less than $