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UPS Store #1126

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UPS Store #1126 Reviews (1)

In response to [redacted]’s complaint, my position within Ta-Check Financial has changed and I am transitioning out of tax preparation and into a role as the Controller for the company.  I realized that there was an issue with the multi-state tax return and tried to get his money, that was...

due to him, from [redacted].  They rejected the tax return saying that they needed further information.  I asked a co-worker to help assist me with this issue and assumed that it was being taken care of.  I have always enjoyed my meetings with [redacted] and wanted to help in any way that I could.I now realize that some time has gone by, but I would still like to resolve this issue with him.  I can either try to fix the situation myself and take those duties back from my co-worker, or I can offer him a refund of his last two years of tax preparation fees if he no longer would like to use our services.I hope that we can resolve this issue. Sincerely,David P[redacted]

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