UPS Store #1738 Reviews (%countItem)
UPS Store #1738 Rating
Address: 1250 S Buckley Rd Unit I, Aurora, Colorado, United States, 80017-5120
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I've have numberous problems with this UPS STORE.
EMPLOYEE GAVE AWAY A COMPUTER MONITOR TO ANOTHER BOX HOLDER (290) .TOLD MANAGER/OWNER SHOWED THEM FEDEX TRACKING # THAT PACKAGE ARRIVED AND WAS ADVISED THEY NEVER RECEIVED IT AND THEY CAN'T HELP US. IT WAS ABOUT TWO WEEKS WHEN BOX HOLDER 290 CALLED MY SON AND ADVISED HE HAD HIS COMPUTER MONITOR .WE MET WITH HIM 1Q WE WERE ABLE TO PICKUP THE COMPUTER MONITOR. THE PACKAGE HAD MY SON NAME CLEARLY ON THE BOX. WE BROUGHT IT UPS STORE ATTENTION AND DIDN'T SAY MUCH, JUST SORRY.
ANOTHER INCIDENT WAS ANOTHER PACKAGE ARRIVED AND THEY ALSO TOLD US PACKAGE DID NOT ARRIVED. IT WAS A FOOD ITEM, CLEARLY HAD THE UN1845 (DRY ICE) STICKER ON BOX. EMPLOYEE PUT BOX ASIDE, NEVER CHECK INTO SYSTEM. FOOD WOULD HAVE BEEN SPOILED IF WERE WERENT PERSISTENT IN HAVING THEM FIND THIS PACKAGE IN THEIR STORE.
ANOTHER INCIDENT, EMPLOYEE RETURNED IMPORTANT MAIL TO SENDER. MY ADDRESS WAS CLEAR AND VISABLE.
ANOTHER COMPLAINT, PACKAGE WAS NEVER GIVEN TO ME AFTER 3 WEEKS.
I'VE BEEN IN CONTACT WITH OWNER (MARY), HAS AN ATTIDUDE, BLAMES INCIDENTS ON ONE EMPLOYEE WHO HAS A DISABILITY, OWNER VERBALLY TOLD ONE EMPLOYEES THAT I TALK ABOUT HER AND THAT I BLAME HER. EMPLOYEE CONFRONTED ME AND I AM I DON'T EVEN KNOW YOU OR DON'T KNOW YOUR NAME (SINCE THERE MANY NEW EMPLOYEES TO THIS STORE). OWNER LIKE TO CAUSE DRAMA.
AS OF RESULT OF THIS, I NO LONGER WANT TO DO BUSINESS WITH THIS UPS STORE AND IN THE PROCESS OF OPENING WITH ANOTHER STORE.
I DO NOT KNOW HOW A STORE LIKE THIS CAN STAY IN BUSINESS.
Good afternoon Revdex.com
Unfortunately, due to the owner of the UPS store and the
drama she has created amongst employee and I has been truly uncalled for,
totally unprofessional. She has brought a toxic environment to this UPS store. I am
running a business and I need a PO BOX that handles my mail and package appropriate,
not lost or returned. I am asking the owner for a full refund as I signed up
for 2 years not knowing this store was headed downhill
The customer was refunded her entire mail box rental amount despite the fact she behaved very unprofessionally in our store. She has closed her box.