We did pick up [redacted] painting and we packed and shipped the item [redacted] as he requestedWe gave it to our carrier and from there the item never entered the post office systemI have gone above and beyond to locate the package for [redacted] Calling the Post office daily and going there multiple times, When a customer decides to use Post Office we never get this involved however we were very aware of how bad the situation was and we decided we help with the processI spoke to supervisors and Postmasters there, eventually even going as far as writing up a letter and having the carrier sign it, then getting it notarized to prove we have done everything to helpfurthermore the Post Office is finally acknowledging the claim after all the denying, and we are now in the process of getting the customer paid the $insurance claim plus $for shippingThe customer wanted to lower value of item to avoid taxes and only insured package for $That is all we can request back for him
We did pick up [redacted] painting and we packed and shipped the item [redacted] as he requested. We gave it to our carrier and from there the item never entered the post office system. I...
have gone above and beyond to locate the package for [redacted]. Calling the Post office daily and going there multiple times, When a customer decides to use Post Office we never get this involved however we were very aware of how bad the situation was and we decided we help with the process. I spoke to supervisors and Postmasters there, eventually even going as far as writing up a letter and having the carrier sign it, then getting it notarized to prove we have done everything to help. furthermore the Post Office is finally acknowledging the claim after all the denying, and we are now in the process of getting the customer paid the $200 insurance claim plus $170 for shipping. The customer wanted to lower value of item to avoid taxes and only insured package for $200 . That is all we can request back for him.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They say they shipped it [redacted] but [redacted] still claims they never received it besides any signed statement by a carrier. The UPS store #[redacted] is still the last place to have my painting. It was never shipped through [redacted]. I have sent The UPS store #[redacted] the sales receipt showing exactly what I paid for it and I expect a refund for my purchase and shipping. I still do not understand why they do not answer any of my phone calls or emails. As a business dealing with customers, this is very unprofessional.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We did pick up [redacted] painting and we packed and shipped the item [redacted] as he requestedWe gave it to our carrier and from there the item never entered the post office systemI have gone above and beyond to locate the package for [redacted] Calling the Post office daily and going there multiple times, When a customer decides to use Post Office we never get this involved however we were very aware of how bad the situation was and we decided we help with the processI spoke to supervisors and Postmasters there, eventually even going as far as writing up a letter and having the carrier sign it, then getting it notarized to prove we have done everything to helpfurthermore the Post Office is finally acknowledging the claim after all the denying, and we are now in the process of getting the customer paid the $insurance claim plus $for shippingThe customer wanted to lower value of item to avoid taxes and only insured package for $That is all we can request back for him
We did pick up [redacted] painting and we packed and shipped the item [redacted] as he requested. We gave it to our carrier and from there the item never entered the post office system. I...
have gone above and beyond to locate the package for [redacted]. Calling the Post office daily and going there multiple times, When a customer decides to use Post Office we never get this involved however we were very aware of how bad the situation was and we decided we help with the process. I spoke to supervisors and Postmasters there, eventually even going as far as writing up a letter and having the carrier sign it, then getting it notarized to prove we have done everything to help. furthermore the Post Office is finally acknowledging the claim after all the denying, and we are now in the process of getting the customer paid the $200 insurance claim plus $170 for shipping. The customer wanted to lower value of item to avoid taxes and only insured package for $200 . That is all we can request back for him.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They say they shipped it [redacted] but [redacted] still claims they never received it besides any signed statement by a carrier. The UPS store #[redacted] is still the last place to have my painting. It was never shipped through [redacted]. I have sent The UPS store #[redacted] the sales receipt showing exactly what I paid for it and I expect a refund for my purchase and shipping. I still do not understand why they do not answer any of my phone calls or emails. As a business dealing with customers, this is very unprofessional.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]