UPS Store / Medcom Reviews (3)
UPS Store / Medcom Rating
Address: 4410 Massachusetts Avenue PO Box #201, Washington, District of Columbia, United States, 20016
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The customer sent his package at our store and used UPS Ground serviceUPS Ground is a safe, secure and way to send packagesThe package did go missing and we initiated a trace on it as soon as we became aware of the situation on April A full UPS trace takes up to eight business daysWe explained this to the customer but he placed his complaint with the Revdex.com just two days after contacting usHe did not give the process the time needed to fully complete the traceThe package was found in four business days and was delivered on April A full refund was processed and a check was sent to the customerAttached is tracking on the package showing the loss, investigation, delivery, and refund datesPlease let me know if you need more informationI would hate this to reflect badly on our businessThe reason his package was found and ultimately delivered was because he sent it through UPSThis would not have been the case had he sent it via the post office
The customer sent his package at our store and used UPS Ground service. UPS Ground is a safe, secure and way to send packages.The package did go missing and we initiated a trace on it as soon as we became aware of the situation on April 13. A full UPS trace takes up to eight business days. We...
explained this to the customer but he placed his complaint with the Revdex.com just two days after contacting us. He did not give the process the time needed to fully complete the trace. The package was found in four business days and was delivered on April 18. A full refund was processed and a check was sent to the customer.Attached is tracking on the package showing the loss, investigation, delivery, and refund dates.Please let me know if you need more information. I would hate this to reflect badly on our business. The reason his package was found and ultimately delivered was because he sent it through UPS. This would not have been the case had he sent it via the post office.
The customer sent his package at our store and used UPS Ground service. UPS Ground is...
a safe, secure and way to send packages.
The package did go missing and we initiated a trace on it as soon as we became aware of the situation on April 13. A full UPS trace takes up to eight business days. We explained this to the customer but he placed his complaint with the Revdex.com just two days after contacting us. He did not give the process the time needed to fully complete the trace. The package was found in four business days and was delivered on April 18. A full refund was processed and a check was sent to the customer.
Attached is tracking on the package showing the loss, investigation, delivery, and refund dates.
Please let me know if you need more information. I would hate this to reflect badly on our business. The reason his package was found and ultimately delivered was because he sent it through UPS. This would not have been the case had he sent it via the post office.