I spoke with ***i yesterday and then contacted the technician who fixed her noiseThe technician said that a bolt that connects the subframe to the frame looked like it had been broken for sometime and that someone had drilled it and tried to rig it the wrong wayWe never had the bolt to
the subframe off and the technician agreed that it looked to have been that way long before we had it in for the bearingsAs far as replacing the axles, we never replaced the axlesOn the labor line that our repair site has that is on the work order it states labor only that it includes removing and inspecting right front axleShe was never charged for any axlesThe only new parts that were replaced were the front wheel bearings and the intermediate shaftWe guarantee all of our work and the vehicle left our facility with no noisesThe bolt that is in question per her technician states that it had been that way for sometime and that it finally decided to let loose from a faulty repair done at another facility from ours and or possibly a backyard mechanicWhen the bolt broke it hit into the axle boot causing the axle to go badThe technician that I talked with name is *** and his phone number is ***Thank you,
*** ***
I spoke with ***i yesterday and then contacted the technician who fixed her noiseThe technician said that a bolt that connects the subframe to the frame looked like it had been broken for sometime and that someone had drilled it and tried to rig it the wrong wayWe never had the bolt to
the subframe off and the technician agreed that it looked to have been that way long before we had it in for the bearingsAs far as replacing the axles, we never replaced the axlesOn the labor line that our repair site has that is on the work order it states labor only that it includes removing and inspecting right front axleShe was never charged for any axlesThe only new parts that were replaced were the front wheel bearings and the intermediate shaftWe guarantee all of our work and the vehicle left our facility with no noisesThe bolt that is in question per her technician states that it had been that way for sometime and that it finally decided to let loose from a faulty repair done at another facility from ours and or possibly a backyard mechanicWhen the bolt broke it hit into the axle boot causing the axle to go badThe technician that I talked with name is *** and his phone number is ***Thank you,
*** ***
Very pleased with the customer service , highly recommend this company!!