Uptowner Cafe

June 11, Dear [redacted] ***This is a regarding on your letter for the ID of [redacted] I am sorry to hear that the customer has not satisfied our services even if we are trying to do the best for customers alwaysI am agreeing to comply with the customers request refunding in the amount of Please advise me how to refund it, Or the customer can visit the business to get a refund.Sincerely,

Thank you for noticing me the customer's complaint Regarding the complaint ID [redacted] , I already warned and educated to the cashier about the precious money of customerEven though one penny, please be aware of the cashier's role and responsibility in the futureI told to her.Thank you again for the business related, and please let me know anything to be improved

I have had issues in the past with the inconsistency in pricing - the same food order always rings up differentlyToday, I went to purchase a large coffee, which, including tax, normally rings up for $The female owner, who works the register, told me $2.05, and gave me back $changeWhen I told her the register rang up $2.04, and asked for my penny, her response was, "it's just a penny!" The fact is, she does not get to decide how to give me my change, and I can only imagine the number of people she has scammed out of money before I called her on itShe needs to be put on notice for this, because it is STEALING if I don't offer to let her have my change

Thank you for noticing me the customer's complaint.  Regarding the complaint ID [redacted], I already warned and educated to the cashier about the precious money of customer.
Even though one penny, please be aware of the cashier's role and responsibility in the future. I told to...

her.Thank you again for the business related, and please let me know anything to be improved.

June 11, 2014 
Dear [redacted]This is a regarding on your letter for the ID of [redacted]. I am sorry to hear that the customer has not satisfied our services even if we are trying to do the best for customers always. I am agreeing to comply with the customers request refunding...

in the amount of 4.68 Please advise me how to refund it, Or the customer can visit the business to get a refund.Sincerely,

Thank you for noticing me the customer's complaint.  Regarding the complaint ID [redacted], I already warned and educated to the cashier about the precious money of customer.Even though one penny, please be aware of the cashier's role and responsibility in the future. I told to her.Thank you...

again for the business related, and please let me know anything to be improved.

Review: This business is not consistent with its pricing of it's products, specifically the pricing of its cafe breakfast sandwiches. On multiple occasions I have been charged a different price for the same breakfast sandwich product. I started asking for a receipt and even after, the owner or cashier would charge me for something I did not get. I brought it to the attention of the individual and she mentioned that adding cheese or meat was extra even though cheese and meat were included on the receipt.Desired Settlement: I would like a refund for all discrepancies.

Business

Response:

June 11, 2014 Dear [redacted]This is a regarding on your letter for the ID of [redacted]. I am sorry to hear that the customer has not satisfied our services even if we are trying to do the best for customers always. I am agreeing to comply with the customers request refunding in the amount of 4.68 Please advise me how to refund it, Or the customer can visit the business to get a refund.Sincerely,