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Urban Group Exercise Consultants LTD.

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Reviews Urban Group Exercise Consultants LTD.

Urban Group Exercise Consultants LTD. Reviews (5)

Revdex.com: In reference to complaint ID [redacted] , the company has refunded my credit card the amount that was charged in May Although I do not have a rebounder, this particular issue can be closed Sincerely, [redacted]

Revdex.com:
In reference to complaint ID [redacted], the company has refunded my credit card the amount that was charged in May 2016.  Although I do not have a rebounder, this particular issue can be closed.
Sincerely,
[redacted]

Review: My order came broken and missing parts and I was told I would have to pay return shipping because [redacted] wouldn't have delivered it that way.

I ordered a rebounder that was supposed to come with a workout DVD and stabilizer bar. I received an opened box that only had the main trampoline in it which was busted badly. I sent pictures immediately and after many days was told that [redacted] wouldn't have delivered it that way...basically telling me I was lying even though I sent picture proof and just wanted them to exchange and properly ship a new one. They then said they would credit the item If I paid the return shipping. It should not be my responsibility to pay to return something that they shipped so poorly that it arrived broken and missing parts.Desired Settlement: I am seeking a full refund and a return shipping label to send them back the broken part that did arrive.

Review: I tried to get in contact with this company, because I ordered a lousy trampoline on [redacted] that broke. The phone number on the booklet is disconnected.

The information in the booklet have a [redacted]. I can't return the product back to them to get or money back and I can't get in contact with Urban Rebounder. Can you help? It would be highly appreciated.

Te purchase date was 9/*/2014, the spring and leg broke on 11/**/2014, order # [redacted], account # [redacted], payment $105.95 credit cardDesired Settlement: I would like to get my money back for this lousy trampoline from [redacted] or Urban Rebounder.

Review: I recently bought a product from [redacted] called a swing speed gauge. With this purchase I was offered a second gauge at a reduced price. When I received my produced, to my surprise I also got 3 golf clubs. I was unaware of this in my order. The packing slip said nothing about a charge for said clubs. Days later when I checked my bank balance I found was charged $108.24 as an installment for these clubs. This was a total surprise. I called to get a refund and was told that I could return them at MY cost. They received the clubs on the [redacted] of Feb. By the [redacted] of Feb I still hadn't received a refund. I called them and was told that they had not gotten the clubs, But I have a receipt that says [redacted] delivered them and they were signed for. The girl I talked to says it takes 7 to 10 days for them to refund. Totally unacceptable. I want the shipping money returned along with the refund. The total for all is $126.23.

Order_Number: [redacted]Desired Settlement: DesiredSettlementID: Refund

Refund all moneys spent for this transaction. 126.23

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Description: EXERCISE EQUIPMENT

Address: 39 HOLLEY DRIVE, Pomona, New York, United States, 10970-2001


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