Urban Lending Solutions

Review: In July of 2010 [redacted] contracted with this company to record my mortgage with the [redacted] City Register. Urban Lending Solutions provided the WRONG address to the city register (and this is 100% verifiable and viewable via the city register's website). I have been in contact with numerous employees at this company who REFUSE to correct their error. I have copies of emails and saved voicemails from employees for YEARS. This is absurd and needs to be corrected.Desired Settlement: This company needs to rectify their error asap and have my mortgage recorded properly. This is what they were paid to do. Their is no disputing that it was their error. The document in question that they submitted is on file and viewable online!!!

Business

Response:

RE: Revdex.com CASE # 9698786

To Whom It May Concern:

Please be advised that Urban Settlement Services, LLC has addressed the

complaint it received from the Revdex.com (Case No. [redacted]). Attached is

our response sent to [redacted]. We have deleted the address per the instructions of

the Revdex.com.

I hope this letter addresses the Revdex.com’s concerns and finally resolves this matter.

Respectfully, we ask that the Complaint be dismissed as this issue has been fully

resolved. Thank you.

Sincerely,

Urban Settlement Services, LLC

[redacted], VP of Operations

Pittsburgh PA 15222

October 16, 2013

RE: Revdex.com CASE # [redacted]

Dear [redacted]:

On or about October 9, 2013, Urban Settlement Services, LLC (“USS”) received your

Revdex.com complaint, Case No. [redacted], regarding the recording of your

mortgage (the “Revdex.com Complaint”). USS apologizes for any inconvenience caused by the

allegations made in your Revdex.com Complaint.

Please be advised that USS has reviewed your file and taken the appropriate corrective

action that you requested. Respectfully, we ask that your Revdex.com Complaint be withdrawn

and dismissed as this issue has been fully resolved.

I hope this letter addresses your concerns and finally resolves this matter for you. Please

contact me if you have any further concerns. Thank you.

Sincerely,

Urban Settlement Services, LLC

[redacted] VP of Operations