Urena Net Computer Solutions

Revdex.com:At this time, I have not been contacted by CellXpo.com regarding complaint ID [redacted] .However, [redacted] , the credit card I used to purchase this bluetooth, did credit me for the product I returned, so I am satisfied that AmEx handled the situation for meSincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by CellXpo.com regarding complaint ID [redacted] .Sincerely, [redacted]

Order was processed and shippedUSPS tracking number is ***

order was refunded in full amount

Revdex.com:At this time, I have not been contacted by CellXpo.com regarding complaint ID ***.Sincerely,*** ***

Rma number was issued on this order***Customer must return merchandise for inspection prior to issuing exchange or refund

order was refunded

Revdex.com:At this time, I have not been contacted by CellXpo.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by CellXpo.com regarding complaint ID [redacted].Sincerely,
[redacted]

At this time, I have been contacted directly by CellXpo.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 As of September **, I shipped back my damaged bluetooth earpiece using the RGA they provided me, however, I have not...

received any credit nor correspondence from them regarding the transaction. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 There was two charges; The company did refund one charge this...

is true. But my bank refunded me the money for both charges prior to them refunding one charge due to not being able to communicate with this company. The company forwarded an email advising that I attempt to return the device to Motorola for a warranty replacement or refund in which I did so. Motorola advised that Cellxpo is not a authorized dealer of Motorola and that Cellxpo would have to honor any returns, replacements or refunds as per there agreement upon purchasing. After attempting to contact this company again, by email, to advise them of the information from Motorola I received no further response as to a replacement or refund of the defective device forwarded to me. I requested a replacement or refund within the 14 day time frame originally advised of when it was purchased and now it is well beyond that point and I can not receive any type of communication with them regarding this matter. The phone number displayed on my bank statement was a false phone number. I was told I had a residential line, not a business and she had never heard of this company and not sure where I received the phone number from. All I wanted was to return this device and receive a refund. Had my bank not refunded me my money, I would just have a lost.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by CellXpo.com regarding complaint ID [redacted].However, [redacted], the credit card I used to purchase this bluetooth, did credit me for the product I returned, so I am satisfied that AmEx handled the situation for me. Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

merchandise must be returned for inspection prior to issuing refund or exchange. no merchandise was returned on this order.

I was personal harassed by this cellxpo company. I have emails I have saved to.prove it. When they found out I was not happy due to you guys contacting them....they finally for first time responded to me . The email...

was full of threats telling me if I did not take the Revdex.com co.aint down they were gonna cancel my order
[redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]